Hot Vendors™ in Workflow and Content Automation, 2018

Research Note

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Summary

Today, for B2B enterprises, documents are still the currency of conducting business. However, analog ways of creating and routing document and content processes are slowing enterprises down. The new way forward is automation.

Aragon introduced the concept of workflow and content automation (WCA) in 2016 and it is gaining traction. Workflow and content automation (WCA) is poised to challenge legacy technology applications such as standalone customer communication management. By combining sophisticated workflow capabilities with automated document generation, WCA automates the process of creating content and moving it through a customer journey.

This research note provides an overview of WCA and identifies two Hot Vendors.

Identified Vendors: 

HyperScience
ProcessMaker

Research Note Details

Topic: Workflow and Content Automation (WCA)
Issue: Who are the WCA providers and how will they evolve?
Research Note Number: 2018-45
Length: 12 pages
File Size: 26.9 MB
File Type: Portable Document Format (PDF)
Language: English
Publisher: Aragon Research
Author: Jim Lundy, CEO and Lead Analyst