Summary

The market for communications and collaborations is no longer about a siloed set of applications. Low-code methods of building communication applications with workflow built-in represent a new market that Aragon is calling Communications Automation Platforms (CAP).

Introduction

Communications Automation Platforms (CAP) is poised to disrupt the legacy Communications Platforms as a Service (CPaaS) market. With CAP, organizations can quickly and easily build and automate their applications that leverage communications via workflows without needing programmers.

CAP will allow enterprises to eliminate strain, create new experiences for customers, and transform areas of the business.