Special Report: Aragon Research Hot Vendors™ for 2019 (Part III)
Conversational AI is use of artificial intelligence technologies, primarily natural language processing (NLP) and machine learning (ML), in application interfaces that accept user input in natural language (via text or speech), interpret the input using natural language understanding (NLU) technology, and respond with a context-appropriate natural language output or event trigger to a system to take action (ranging in complexity from raising the volume on the system to triggering a secure financial transaction). Aragon identifies five Hot Vendors in Conversational AI.
DTM is a business application that uses cloud-based software and services to digitally manage a wide range of document-centric business processes involving people, documents, data, and transactions both inside and outside the firewall. Aragon identifies four Hot Vendors in GMM.
A meeting automation platform (MAP) is an application that automates the management of quantifiable activities associated with pre-meeting planning and logistics, in-meeting monitoring, and post-meeting analysis and follow-up. Aragon identifies 4 Hot Vendors that are making meeting automation platforms (MAPs).