Conversational AI is use of artificial intelligence technologies, primarily natural language processing (NLP) and machine learning (ML), in application interfaces that accept user input in natural language (via text or speech), interpret the input using natural language understanding (NLU) technology, and respond with a context-appropriate natural language output or event trigger to a system to take action (ranging in complexity from raising the volume on the system to triggering a secure financial transaction). Aragon identifies five Hot Vendors in Conversational AI.
Drift Exceed.ai Intercom LivePerson zoovu
DTM is a business application that uses cloud-based software and services to digitally manage a wide range of document-centric business processes involving people, documents, data, and transactions both inside and outside the firewall. Aragon identifies four Hot Vendors in GMM.
eversign Indorse Services InsureSign Zoho Sign
A meeting automation platform (MAP) is an application that automates the management of quantifiable activities associated with pre-meeting planning and logistics, in-meeting monitoring, and post-meeting analysis and follow-up. Aragon identifies 4 Hot Vendors that are making meeting automation platforms (MAPs).
Aventr Jifflenow Setster SummitSync
Revenue intelligence, also known as Sales AI, provides the right level of insights on accounts, opportunities and people. Aragon has selected four Hot Vendors in revenue intelligence that are making an impact in the market.
Nudge.ai People.ai SalesDirector.ai TrustSphere
The need for better and more consistent sales performance has enabled the creation of a new category, sales coaching and learning. Aragon identifies 3 Hot Vendors who are making a difference in this market.
