Special Report: Aragon Research Hot Vendors for 2022 (Part I)

Part I of our Hot Vendors for 2022 recognizes noteworthy, visionary, and innovative vendors in two markets: AI for the Contact Center and Collaboration.

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Hot Vendors in AI for the Contact Center, 2022

The contact center is evolving through the rise of real-time solutions and the power of artificial intelligence. Aragon has identified several vendors in the intelligent contact center that are making a difference in the market.

Balto   Convoso    Cresta

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Hot Vendors in Collaboration, 2022

As organizations embrace a remote and hybrid model of work, empower associates through collaboration software is more important than ever. Aragon has identified several vendors in collaboration that are making a difference in the market.

Alleo     AnyClip     Neat

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