The Aragon Research Globe™ for Intelligent Contact
The Aragon Research Globe™ for Intelligent Contact Centers examines 15 major providers in a market that is shifting to become more automated, integrated, and infused with digital labor. With virtual agents coming online, the opportunity for enterprises is to solve customer problems faster than ever before.
Research Note Details
Topic: Intelligent Contact Center
Issue: Who are the intelligent contact center providers and how will they evolve?
Research Note Number: 2020-22
Length: 36 pages
File Size: 3 MB
File Type: Portable Document Format (PDF)
Publisher: Aragon Research
Jim Lundy, CEO of Aragon Research