The Aragon Research Globe ™ for Web and Video Conferencing, 2020

Research Note

Already a Client?
Log in to view this research note.

Become a Client
Sign up to become a client.

Summary

The digital enterprise is about breaking barriers to get to the desired outcome as quickly and seamlessly as possible. Video-based meeting providers have been growing in part because they are easier to setup, they are more reliable, and people are more comfortable with the medium. When remote collaborators can see each other in a meeting via video, it helps them to come to consensus faster and more seamlessly than a traditional, voice-based conference call.

Video meetings are part of the customer engagement playbook; when you can see a person, there is a better connection. In the workplace, video meetings have become part of the digital work playbook. The nature of the conference room is evolving to meet this new playbook, too. Automating meetings in the conference room is a key way to increase productivity and employee engagement. In this seventh edition of the Aragon Research Globe for Web and Video Conferencing, we overview 19 major providers in the market and the major use cases they support.

Identified vendors:

Adobe
Avaya
BlueJeans
Cisco
Fuze
Google
Highfive
Lifesize
LogMeIn
MediaPlatform
Microsoft
Panopto
Pexip
PGi
Poly
Qumu
uStudio
Vbrick
Zoom

Research Note Details

Topic: Web and Video Conferencing
Issue: Who are the providers of web and video conferencing and how will they evolve?
Research Note Number: 2020-5
Length: 37 pages
File Size: 3 MB
File Type: Portable Document Format (PDF)
Language: English
Publisher: Aragon Research
Author:

jim lundy author 150x150 - The Aragon Research Globe™ for Web and Video Conferencing, 2020

Jim Lundy, CEO and Lead Analyst