The Aragon Research Technology Arc™ for Communications and Collaboration, 2019

We are seeing a shift from traditional collaboration and communications, which was method-centric, to people-centric collaboration, in which opportunities for interactions expand and can be deployed from mobile devices. People-centric collaboration is synonymous with seamless communications; it enables both voice and video-based calls, meetings, and mobile messaging, which Aragon has termed Team Collaboration. With so many channels of communication, the next step is for devices to unburden the human with the task of choosing the best way to connect with people at a given time.

The Aragon Research Technology Arc ™ for Collaboration and Communications will help you identify important technologies and applications, choose which ones to monitor, and determine the potential benefits of each. The Technology Arc also adds extra dimensions that help you decide when, why, and how you should adopt these technologies. This Tech Arc is specific to the collaboration and communications domain.