Summary

Aragon Research introduces its 2022 Technology Arc for Employee Engagement and Learning. In the race to win the talent wars, technology is playing a more important role. This edition features technology profiles that are split between the emerging, adopting, and mature arcs.

Introduction

Employee engagement is more important than ever as many enterprises embrace entirely new business models centered around hybrid work, and others transition from remote to in-office labor environments. The global war for talent continues as organizations look for ways to optimize the way they deliver knowledge to their associates and keep them in engaged in their skill development. In this climate of uncertainty, it is important for business leaders to plan effectively for the future in a way that prioritizes the experience and continuous growth of knowledge workers. Emerging categories of technology like augmented reality and learning chatbots will have more of an impact as enterprises experiment with new techniques of knowledge delivery. As organizations move forward into 2022, they should prioritize technologies that take advantage of advancements in the learning experience and leverage these tools to create a workplace that drives talent attraction and retention.