Workflow and Content Automation: The First Step to Eliminating Paper and Going Digital

Research Note

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Summary

Workflow and Content Automation (WCA) is poised to challenge legacy technology applications such as standalone Customer Communication Management. WCA automates the process of creating content and moving it through a customer journey.

Research Note Details

Topic: Digital Business
Issue: How will enterprises improve their operations and meet customer expectations in our digitally connected world?
Research Note Number: 2017-32
Length: 11 pages
File Size: 3.7 MB
File Type: Portable Document Format (PDF)
Language: English
Publisher: Aragon Research
Author: