March 27, 2019
Author: Betsy Burton
March 20, 2019
It’s Time for the “Business Versus IT” Debate to Be Over
by Betsy Burton I recently read a LinkedIn post in which the author was making the point that, in his opinion, if your enterprise architecture (EA) team is reporting to either the CIO or CTO then you are probably not do
March 14, 2019
“Digital” Will Become Passé As It Becomes Pervasive
by Betsy Burton I was recently perusing through a few technology and services provider websites and, not surprisingly, found organizations using the word “digital” all over their marketing and sales materials. On one
February 28, 2019
Don’t Fall into the Widening Customer Experience Gap
by Betsy Burton Consumers and businesses do not want to be viewed as living in two distinct worlds (physical and virtual). And yet, many of the traditional retail, banking/investment, travel/hospitality organizations ha
February 20, 2019