Digital transaction management (DTM) enables enterprises to transform their legacy document processes and transform the customer experience. Aragon has identified two vendors in DTM that are making an impact in the market.

Introduction

While many organizations are now returning to the office or pursuing a hybrid workplace approach, the need for digital transformation has never been greater. More organizations are turning to DTM platforms to modernize their forms, documents, and signature processes. Digital transformation begins with providing a streamlined and intuitive customer journey that responds to the specific, contextual needs of each user.

Aragon has identified a series of trends in the overall DTM market—from low-code to generative AI—that are driving growth and shaping the landscape of provider offerings.

In this Research Note, we review these key market trends and then evaluate Hot Vendors in digital transaction management.