Presentation Toolkit: Hybrid Digital Labor—The New Workforce

Understand how to integrate digital labor into the workplace and manage that labor effectively to pursue growth

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This Aragon Research Toolkit Presentation is designed to help clients with understanding how to integrate digital labor into the workplace and then manage that labor effectively to pursue growth. 

Some key takeaways from our research include:

  • Enterprises should understand the trends that are driving digital labor so they can plan for the future. 
  • Enterprises should evaluate their existing technology stack to determine what technologies will have the biggest impact on their hybrid workforce.
  • Enterprises should understand and put to use the best practices for managing digital labor outlined in this presentation. 


Digital labor, a term that refers to using computers to automate tasks that were once performed by humans, is becoming a key feature of many enterprise technology offerings. In the process, the workforce is shifting to a hybrid model that incorporates both humans and digital labor. Enterprises need to understand what this shift means for their business model and what technologies and practices can help them make the most of their digital labor. 

Toolkit Note Details

Topic: Digital Labor
Issue: How can hybrid digital labor transform business processes?
Research Note Number: 2021-T06

Length: 4 pages
File Size: .25 MB
File Type: Portable Document Format (PDF)
Language: English
Publisher: Aragon Research

Betsy Burton

Betsy Burton, VP of Research and Aragon Fellow

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