Special Report: Aragon Research Hot Vendors™ for 2021 (Part I)

Part I of our Hot Vendors for 2021 recognizes noteworthy, visionary, and innovative vendors in three markets: artificial intelligence for the intelligent contact center, conversational AI, and sales enablement. 

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Hot Vendors in Artificial Intelligence for the Intelligent Contact Center, 2021

Contact centers need AI tools like virtual agents and voice and data analytics to become intelligent and remain competitive. Aragon has identified 4 vendors in AI for ICC that are making a difference in the market.

AmplifAI     Revation Systems     Observe.AI     Zammo

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Hot Vendors in Conversational AI, 2021

Conversational artificial intelligence (AI) providers offer enterprises tools to streamline and automate the process of deploying intelligent virtual assistants and chatbots. Aragon has identified four vendors in conversational AI that are making an impact in the conversational AI market.

DRUID     Dubber      Rezolve.ai        UIB

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Hot Vendors in Sales Enablement, 2021

Sales enablement providers offer enterprises streamlined platforms that incorporate all the necessary tools for digital selling. Aragon has identified 3 vendors in sales enablement that are making a difference in the market.

AuctusIQ     Gryphon    The Enablement Group

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