The Aragon Research Globe™ for Digital Business Platforms, 2021

Supporting New Digital Business Models with an AI-Enabled Integration Platform

Research Note

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In this Aragon Research Globe, we clarify what it means to support digital business, explore our market definition for digital business platforms, and identify a cross section of vendors that are focused on delivering services and technologies to support this market.


Supporting digital business presents exciting opportunities for organizations to create new business models, engage with their partners and customers in new ways, and leverage emerging technologies to create new business growth. However, massive market hype about digital business over the past five years has also created some confusion and conflation of ideas. As a result, there has been a poor understanding of how organizations might leverage platform technologies to support digital business. In this Research Note, we clarify what it means to support digital business, explore our market definition for digital business platforms (DBPs), and clarify how a DBP is distinct from other platforms and digital business applications. And, lastly, we review the vendor participants in this market.

The providers evaluated in this Globe report include: Amazon, Appian, AuraQuantic,, Genpact, Google, Hyland, IBM, ITESOFT/W4, iVEDiX, Microsoft, NEC, Nintex, Pega, Salesforce, and TIBCO.

Research Note Details

Topic: Digital Business Platforms
Issue: Who are the digital business platform providers, and how are they evolving?
Research Note Number: 2021-17

Length: 35 pages
File Size: 2 MB
File Type: Portable Document Format (PDF)
Language: English
Publisher: Aragon Research

Betsy Burton

Betsy Burton, VP Research

Jim Lundy

Jim Lundy, CEO and Lead Analyst

Adam Pease Headshots 012920 3 244x300 1

Adam Pease , Writer and Editor

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