Aragon Research introduces its 2022 Technology Arc for Digital Business. This 2022 edition features 35 technology profiles that are split among emerging, adopting, and mature arcs representing adoption maturity. Digital business is first and foremost a business model change that is enabled and empowered by hundreds of technologies.

Introduction

Digital business is, first and foremost, about business model changes that are specifically designed to enable organizations to proactively reach, serve, and support their customers and partners from their contextual perspective (i.e., their personal, physical, and virtual context). Ultimately it represents a seamless integration between the human and digital worlds. Digital business models are becoming increasingly common and will eventually become the predominant model for supporting customers and partners.