The Shift to Intelligent Video Platforms

Empowering Hybrid, Mobile, and Global Work in the New Normal

Research Note

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The market for video conferencing, collaboration, and communications is in flux due to emerging business demands and technology opportunities. While the race to offer the most feature-rich set of offerings is the traditional approach, Aragon is seeing the rise of a new market that is powered by AI. In this Research Note, we explore the business and technology trends that are fueling this market and identify the critical capabilities.


Organizations are experiencing a dramatic confluence of demands from businesses and individuals to change the way they support and promote work into the future. In addition, the technologies that we use every day to support the workplace are maturing, evolving, transforming, and, in many cases, converging in response to these demands.

In this Research Note, we explore these trends in collaboration and the digital workplace and how they are leading to what Aragon calls intelligent video conferencing.

Research Note Details

Topic: Collaboration and Communications
Issue: What is intelligent video conferencing, and how will this market evolve?
Research Note Number: 2022-16

Length: 17 pages
File Size: 1.5 MB
File Type: Portable Document Format (PDF)
Language: English
Publisher: Aragon Research

jim lundy

Jim Lundy, CEO and Lead Analyst

betsy burton

Betsy Burton, VP of Research and Aragon Fellow

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