The Aragon Research Visual Forecast for Unified Communications, 2017-2023

The market for unified communications (UC) is being fueled by the need for a robust global and scalable cloud-based communications network to enable reliable voice communications from anywhere. Hybrid cloud is growing and enterprises will be able to make the transition from on-premise systems by leveraging hybrid cloud approaches.

The need for a global communications network is helping drive the shift to the cloud. Enterprises should look at their voice communications as a strategic asset and ensure that they have built-in redundancies to support continuous operation.

This report provides the forecast, analysis of market accelerators and inhibitors, and Aragon advisory for the worldwide unified communications market for 2017 to 2023.