Workflow and Content Automation: The First Step to Eliminating Paper and Going Digital

Research Note

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Summary

Workflow and Content Automation (WCA) is a new category for automating document processes and transactions, and is poised to challenge legacy technology applications such as standalone Customer Communication Management. WCA automates the process of creating content and moving it through a customer journey. 

 

 

 

 

 

 

 

 

Research Note Details

Topic: Digital Business
Issue: How will enterprises improve their operations and meet customer expectations in our digitally connected world?
Research Note Number: 2017-32
Length: 11 pages
File Size: 3.7 MB
File Type: Portable Document Format (PDF)
Language: English
Publisher: Aragon Research
Author:

Aragon Analyst Jim Lundy

Jim Lundy, CEO of Aragon Research