March 18, 2021
Author: Adam Pease
Genesys Gets Smarter with Acquisition of Bold360
by Craig Kennedy On Tuesday March 16th Genesys, a leader in intelligent contact center (ICC), announced its intent to acquire Bold360, a leading player in the rapidly growing conversational AI market, from LogMeIn for a
March 12, 2021
Microsoft Mesh—Will Virtual Reality Take Off in 2022?
by Jim Lundy At Microsoft Ignite, a new virtual reality platform called Microsoft Mesh was unveiled. Powered by Azure and leveraging features such as HoloLens, Microsoft Mesh is the newest virtual reality environment th
March 10, 2021
I Got The COVID Vaccine
by Betsy Burton As I left my appointment after getting my second vaccine, the attending nurse happily said, "make sure to tell people you got vaccinated." So here I am. In recent weeks I have heard several people voi
March 4, 2021
Microsoft Includes Power Automate in Windows: RPA Market Becomes Subsumed
by Betsy Burton At the end of 2020, we made a prediction that: “By YE 2023, robotic process automation (RPA) will become a standard feature in 75% of infrastructure platforms (iPaaS and on-prem) (75% probability).”
February 24, 2021
Box Buys SignRequest, Puts DocuSign and DropBox on Notice
by Adam Pease and Craig Kennedy In early February, Box announced that it would be acquiring e-signature company SignRequest for a price tag of $55 million. Box offers content management solutions, and with this purchase
Microsoft Viva Will Disrupt the HR Tech Market in 2022
by Jim Lundy This month Microsoft made a clever move and announced new employee experience platform called Viva. Viva leverages both SharePoint and Microsoft teams to offer a new, curated way to engage employees and to
February 18, 2021
The SolarWinds Hack and the need to Architect your Ecosystem
by Betsy Burton The SolarWinds hack was bad and it is having a growing impact on the IT ecosystem at large. As an enterprise architecture (EA) practitioner, I have long questioned EA practitioners and CIOs about how muc
February 9, 2021
Adobe Flash End of Life: Shift to HTML5
by Adam Pease The Adobe Flash Player platform, which has managed the loading and streaming of multimedia content on websites for decades, received its last update on December 8th. The writing on the wall for the end of
February 5, 2021
Privacy Wars II: Facebook Wants Your WhatsApp Data
by Adam PeaseThe privacy wars continue. Popular messaging solution WhatsApp has declared that its terms of service update, scheduled for February, will now be pushed back to May. This update would have required users to
Amazon’s New CEO Andy Jassy Has Some Big Shoes to Fill
by Craig Kennedy On Tuesday February 2nd, Amazon’s Chairman and CEO Jeff Bezos announced that he will be transitioning the role of CEO to the current CEO of Amazon Web Services (AWS), Andy Jassy. In a letter to Amazon
February 3, 2021
Low-Code/No-Code Again: Understand Benefits and Challenges
by Betsy BurtonOne of the advantages of being in this industry for a number of years is that you get to see some common themes recycle. One of the themes that has recycled more recently is the concept of low/no-code app
January 29, 2021
Privacy Wars: Apple vs. Facebook
by Jim Lundy It is a war that will get uglier before it gets better. The war is over who gets to steal your data through of your phone and your web browsing habits. I’m talking about what we refer to as privacy wars.
Apple and Microsoft See Major Boost in Revenues for 2020
by Jim Lundy Apple and Microsoft both announced significant increases in their revenues during their earnings reports this week. They both had different reasons for growth but suffice to say remote work has helped both
January 28, 2021
Why Your IPO Might Get Done via a SPAC in 2021
by Jim Lundy If you haven’t noticed, the new rage in getting your company listed is to leverage something called a SPAC as a way to bypass traditional methods and leverage to increase amount of investors who want to p
Best Practices for Managing Digital Labor and Human Labor
by Betsy BurtonI am excited to have just released a Research note on “Best Practices For Managing Your Integrated Digital and Human Workforce.” I think the emergence of digital labor will have a profound impact on h
January 26, 2021
The Race for Dashboard Displays Is On: Mercedes and the Hyperscreen
by Adam Pease Video displays are becoming commonplace throughout our working world and consumer life. While in the automotive world Tesla has been notorious for the sleek displays in its vehicles, Mercedes-Benz just top
Citrix Buys Wrike: Digital Work Hub Consolidation
by Adam Pease Citrix Systems, a provider of digital workplace solutions has just recently announced its acquisition of Wrike for $2.25 billion, a collaboration software provider. Citrix's move follows the recent move by
January 15, 2021
Pat Gelsinger Faces Tough Challenges as he Returns to Intel as CEO
by Jim Lundy This week Intel announced that VMware CEO Pat Gelsinger is returning to Intel as its new CEO, effective February 15th. Pat can be credited with making tremendous improvement when he was at VMware, and he wi
January 14, 2021