July 16, 2020
Author: Adam Pease
July 15, 2020
[Infographic] Build Your Intelligent Contact Center Like A Pro
By Nga Pham The intelligent contact center (ICC) market is shifting, and it is becoming a vital way to keep and grow customer relationships. The contact center solutions of 2020 are far different than what they were just
July 1, 2020
What Every CxO Should Learn From this Small Business About Business Transformation
by Betsy Burton This year I had the opportunity to collaborate with my colleague, Jim Lundy, and several small and medium size organizations that were changing their business model due to impacts of the COVID-19 pandemi
June 24, 2020
Apple Announces New Apple Watch Features
by Jim Lundy and Adam PeaseAt its recent developer conference event, Apple announced the release of watchOS 7, its new update to the Apple Watch, which comes with an intriguing set of new features. Foremost among thes
Apple Divorces Intel
by Jim Lundy, Ken Dulaney, and Adam Pease Apple's computers have been powered by Intel for 15 years, but on Monday at its Worldwide Developer Conference event, Apple revealed that it would be breaking off its chip de
June 18, 2020
Virtual Onboarding And The Future Of Employee Engagement
Last updated January 4th, 2021. By Patricia Lundy and Nga Pham COVID-19 vaccinations have begun, but many workforces will continue to be entirely remote for months to come, with some making remote work a mainstay. For y
June 5, 2020
Salesforce Closes the Deal with Vlocity
by Adam Pease Salesforce has finalized its $1.3B acquisition of Vlocity, which began late February. Vlocity is a CRM vendor for industries built natively on the Salesforce CRM platform. Its tailored solutions may hel
May 26, 2020
Welcome to Aragon Live
(Aragon Live Podcast) – In this episode, Patricia Lundy, Director of Marketing at Aragon Research and Nga Pham, Senior Marketing Manager overviews what Aragon Live Podcast is all about and how it benefits podcast listene
May 22, 2020
Microsoft Positions Fluid Framework to Challenge Google
by Jim Lundy and Adam Pease At its Build event on Tuesday, Microsoft announced that Microsoft Fluid Framework, which has been under development, will be going open-source and also be available for MS Outlook and Office.
May 14, 2020
The Aragon Guest Network: The Good, The Better and The Best
By Nga Pham Have you ever heard about the Aragon Guest Network? If so, you might be wondering what it is and what’s in it for you. In this blog, we will explain how the Aragon Guest Network (AGN) works and how it will
May 11, 2020
Namirial sells to Ambienta: Demand for Digital Transaction Management continues
by Adam Pease Last week, digital transaction management (DTM) provider Namirial announced that it was being purchased by European investment firm Ambienta. The deal occurs as many enterprises struggle to adapt to the ne
May 6, 2020
Vendor Briefing 101: Your Guide to Success
By Nga Pham You’ve likely heard about Vendor Briefings at Aragon Research—but how do they work, exactly? In this blog, we will cover how a vendor briefing is conducted as well as provide you with particular best pra
February 5, 2020
4 Ethics Challenges for AI Governance
by Adam Pease and Betsy Burton While the classic “I, Robot,” horror story of an artificial intelligence threat gone berserk has been a media fixture for decades, the ethical challenges that surround AI are often mor
January 30, 2020
Integrate Ethics Into Your Governance Framework
by Betsy Burton and Adam Pease Governance continues to be a critical issue for many business and IT leaders. The challenge is that the discipline of governance is highly dynamic and changes as the business landscape and
January 17, 2020
Why You Need A Sales Coaching and Learning Approach
by Calvin Smith According to a recent study conducted by Showpad, British organizations are failing to equip their sales staff with the proper coaching and training that is required to close more deals. Moreover, many B
January 8, 2020
How to Nominate Your Firm for a 2020 Aragon Award
by Calvin Smith This past December, Aragon Research hosted its annual Aragon Transform event which recognized Hot Vendor, Women in Tech, and Innovator Award winners. Every year, we have firms that come into contact with
January 6, 2020
December Aragon Cares: Adopt a Family Program
by Calvin Smith Every month, it’s important to the members of Aragon that we give back to our surrounding communities. In September, we delivered food, toys, and other necessities to the Santa Clara Animal Shelter. In
December 20, 2019
Gift A Nespresso Machine to the Coffee Lover in Your Life
by Calvin Smith Every day, as I walk into the Aragon Research office, there’s a sensational aroma that I particularly appreciate—especially in the morning. Since we are in the holiday season, you might think the aro
December 18, 2019
Why Apple Arcade is the Gift to Give This Holiday Season
As our Aragon’s 12 Technologies of Christmas blog series continues, the fifth technology is the perfect gift for kids this holiday season. by Calvin Smith For the fifth technology in Aragon’s 12 Technologies of C
December 16, 2019