September 16, 2019
Author: Adam Pease
September 10, 2019
AppZen Raises $50 Million in Funding for AI Auditing
by Samra Anees AppZen, a San Jose based AI company, announced today that it closed a $50 million Series C round of funding, after having raised $35 million less than a year ago and bringing its total funding to over $10
August 30, 2019
Cisco Announces Intent to Acquire CloudCherry
by Samra Anees On August 26th, Cisco announced its intent to acquire Customer Experience Management provider CloudCherry to enhance its Contact Center portfolio. CloudCherry's offerings include customer journey mapping,
August 20, 2019
Facebook Takes Steps Towards User Privacy
by Samra Anees This week, Facebook announced its intent to start rolling out a new privacy feature called Off-Facebook Activity that allows users to view and turn off their off-Facebook activity, which would no longer a
August 14, 2019
Conversational AI Provider Uniphore Raises $51 Million in Funding
by Samra Anees Uniphore, a conversational AI provider, just raised $51 million in a Series C round funding, hitting a new milestone in the conversational AI space. This blog explores Uniphore's solutions and the consoli
August 9, 2019
[Infographic] The Current State of the MAPs Market
Meeting Automation Platforms (MAPs) offer capabilities that allow enterprises to effectively manage meetings, briefings, and large-scale conferences, including automated scheduling, compliance assurance, analytics, and int
August 7, 2019
Vonage Buys Conversational AI Provider Over.ai
by Samra Anees Yesterday, on the same day that Cisco announced it was buying voice analytics provider Voicea, Vonage announced that it acquired Over.ai, a conversational AI provider that offers an AI-powered agent with
August 6, 2019
Apple Contractors Listened To Your Conversations With Siri
by Samra Anees At this point, it's common knowledge that voice assistants record snippets of speech when activated for both testing and development purposes. Recently, Google contractors leaked over 1000 snippets of pri
July 25, 2019
My Top 3 Speakers at MozCon 2019
by Calvin Smith If you’ve ever had the opportunity to visit Seattle, I’m sure you’re aware of the sites to see: the Space Needle, gum wall, Pike Place Market, and the original Starbucks (if you consume coffee). AYour ‘Anonymous’ Data Shouldn’t Be Able to Re-Identify You—But It Can
by Samra Anees Recently, the Nature Communications journal published a paper called "Estimating the success of re-identifications in incomplete datasets using generative models;" a study that developed a model using mac
July 17, 2019
Your Conversations Aren’t Private Around Google Assistant
by Samra Anees As more voice-controlled systems come online, there are growing privacy concerns surrounding how our devices listen to us—even when we are unaware and when they are not being used. As we have seen in th
July 10, 2019
Aragon/Lifesize Podcast: Interview with Michael Helmbrecht and Jim Lundy about Security in Business Meetings
(Aragon Live Podcast) – In this episode Michael Helmbrecht, COO at Lifesize, and Jim Lundy, CEO and Lead Analyst at Aragon Research, discuss the importance of security in business meetings. Security is an a
July 3, 2019
Infographic: Video Learning in the Enterprise
Video is becoming the go-to learning method within the enterprise. While the enterprise is often behind in the quest to provide a more enticing work experience, it is quickly catching up thanks to the latest high-quality,
June 21, 2019
[Infographic] Understanding Enterprise Architecture
Enterprise architecture (EA) has emerged as a critical discipline which helps enterprises align their assets with their business strategy. EA bridges the gap between strategy and execution by delivering business outcome-foA Critical Look at The US Artificial Intelligence Initiative Act
by Adrian Bowles In May, US Senators Heinrich (D-NM), Portman (R-OH), and Schatz (D-HI) introduced a bill–S. 1558 The Artificial Intelligence Initiative Act–proposing a national strategy for AI with a $2.2 Billion iAragon/RingCentral Podcast: Interview with Jim Lundy and Neha Mirchandani about Customer and Employee Engagement
(Aragon Live Podcast) – In this episode, RingCentral's Neha Mirchandani, and Jim Lundy, CEO and Lead Analyst at Aragon Research, discuss how to incorporate customer engagement and employee engagement.Are Mergers And Acquisitions In the Tech Sector Stifling Innovation?
by Adrian Bowles With all the mergers and acquisitions (M&A) in the tech sector recently, I think it is important to consider the impact of M&A on innovation. In the US, acquisitions are regulated in order to pr
June 5, 2019
Nvidia EGX Platform: The Future of AI & IoT Starts at $99
by Adrian Bowles As a general principle, decision-making is more efficient and effective as you get closer to the source of data or evidence required to support the decision. The old way—with information flowing up a
June 4, 2019
Aragon/Nextiva Podcast: Interview with Jim Lundy and Traci Terterian about User Experience
(Aragon Live Podcast) – In this Q&A episode, Aragon Research CEO Jim Lundy, sits down with Traci Terterian, Vice President of Customer Experience at Nextiva, to discuss user experience and design. Many bus
May 31, 2019