August 17, 2018

Intelligent Contact Center Powers Five9 Record Earnings

by Nicole SpecialeOn August 6, Five9 announced record earnings for Q2, which showed a growth of 28% since Q2 of 2017. The Press Release reported that revenue for the second quarter of 2018 increased to a record $61.1 m

August 14, 2018

DocuSign and Nintex Expand Their Portfolios: The Race to Content Automation

by Jim LundyOn the heels of our first Tech Spectrum for Workflow and Content Automation (WCA), both DocuSign and Nintex made moves to enhance their product portfolios, but the deals they made were completely different

August 9, 2018

Five Huge Trends in Workflow and Content Automation

by Nicole SpecialeWorkflow and Content Automation (WCA) is a new category of content that emphasizes document process automation. Machine creation and routing of documents is starting to replace the human creation of d

August 7, 2018

Food for Thought: Digital Donuts and DBPs

by Jim SinurDiscussion about digital can leave some organizations with a sour taste in their mouths, and for good reason. Large consultancy firms can make one feel like they hold the recipes for digital and if they are

August 6, 2018

[Vlog] 16 Google AI Announcements from Cloud Next ’18

Produced by Adrian BowlesWhether you couldn't make it to Google Cloud Next '18 or just want a thorough recap, Adrian Bowles—VP of Research and Lead Analyst—produced a vlog that provides all the highlights. Adrian o

July 31, 2018

GE Digital on the Chopping Block

by Vince Lundy and Jim LundyIn a recent strategic review that was announced on June 26th, 2018, GE indicated that it will focus on three areas going forward: aviation, power, and renewables. What it didn't announce the

Slack Knocks Off Atlassian, Buys IP for HipChat and Stride

by Nicole Speciale and Jim LundyOn July 26th, Slack and Atlassian made a loosely-worded announcement that didn't quite communicate the full impact of what occurred during their deal. This blog provides some observation

July 30, 2018

[Infographic] Conquer Digital Transformation with a Digital Business Platform

Despite all of today's talk of digital transformation, most organizations don't have the resources they need to test all of the emerging digital technologies individually, much less in typical combinations. With the rise o

Where Does RPA’s Future Lie?

by Jim SinurRobotic Process Automation (RPA) has been a sector set ablaze. In order to continue this momentum in the coming months and years, some things need to change and unfold. There will be a shift from a focus on

July 27, 2018

Google Next in Four Words: Cloud, Content Analytics, G Suite, and Partners

by Jim LundyAragon attended Google Cloud Next 2018 in San Francisco this week. Based on customer participation and the buzz at the event, it appears Diane Greene’s grand plan is working, albeit slowly. This blog summ

DBPs for the Age of Digital Transformation

by Nicole SpecialeEnterprise progress in the digital age is contingent upon several key factors that are taken into account for Digital Business Platforms (DBPs). These factors include coordinating goals and work effi

July 25, 2018

Blockchain Wars: Ethereum vs. Hyperledger

by Matt LundyBlockchain wars are coming to an enterprise near you. The world of Blockchain is a complicated one that is often hard to make sense of. Different Blockchains have different approaches and applications; kno

July 17, 2018

ChainLink Opens up Blockchain Connectivity

by Matt LundyOne of the challenges today with public and private Blockchains is connecting legacy data to them. In fact, for many enterprises that are in the process of developing Blockchain applications, it can be vie

July 13, 2018

How Does Video Supercharge the Enterprise?

by Nicole SpecialeThe visual workplace has become the new norm. Between advancements in video applications and technologies and the growing presence of video for personal use, video’s power in the enterprise has take

July 3, 2018

What Is Talent Management and Why Do I Need It?

by Nicole SpecialeTalent management consists of the technologies and solutions that support human resources in addressing the changing needs of the digital workplace. This includes managing a globally digital workforce

[Vlog] The IBM Debater: All Your Questions Answered

Produced by Adrian BowlesAfter attending a demonstration of the IBM Project Debater, Adrian Bowles, VP of Research and Lead Analyst, took some time to create a video overviewing his experience. This vlog breaks down ke

July 2, 2018

[Infographic] Digital Marketing 101: Build Your Pipeline with 3 Key Tactics

With the proliferation of online spaces, digital content, and multichannel touchpoints, digital marketers face challenges in delivering valuable content to prospects and measuring the results.Every brand and industry

June 29, 2018

Digital Marketing 101: Optimizing Content and Building a Following

by Nicole SpecialeDigital marketing involves promoting an enterprise's products or services through digital platforms and media. As consumers have shifted their means of obtaining information and interacting with other

June 27, 2018

Degreed Buys Pathgather, Heats up Battle for Modern Learning

by Jim Lundy and Nicole SpecialeOn June 20th, 2018, Degreed announced that it is buying Pathgather, an emerging provider of modern learning. This merger bolsters Degreed overall and is probably a good exit for Pathgath

June 25, 2018

People-Centric Collaboration: A Fireside Chat with Neha Mirchandani of RingCentral

by Jim LundyMaking communication and collaboration less complex and more seamless is part of the impetus behind people-centric collaboration.I recently had a fireside chat with Neha Mirchandani, VP of Corporate Mar