November 10, 2026
Box looks to unlock Content with Context Layer
By Jim Lundy Box looks to unlock Content with Context Layer Enterprise AI agents frequently fail in production because they lack access to accurate, up-to-date business context. At BoxWorks 2026, Box introduced Box
November 9, 2026
Fable 5.2 Price Cut Rewards Model Routing Discipline
By Adam Pease Fable 5.2 Price Cut Rewards Model Routing Discipline On November 9, 2026, Anthropic released Claude Fable 5.2 and Claude Mythos 5.2. According to CNBC, these are its first frontier models since CEO Dari
November 6, 2026
SoundHound Q3 Surge After LivePerson deal
By Jim Lundy SoundHound Q3 Surge After LivePerson deal Conversational artificial intelligence is rapidly evolving from simple voice command recognition into autonomous enterprise execution. Vendors that only of
Five9 and Level AI: The race to Voice AI Agents
By Jim Lundy Five9 and Level AI: The race to Voice AI Agents Enterprise contact centers face a harsh reality as they balance aging infrastructure with the urgent demand for automation. Waiting years to finish a c
November 5, 2026
Dialpad and Ada Merge to Build an Agentic OS
By Jim Lundy Dialpad and Ada Merge to Build an Agentic OS The race to automate the contact center has shifted from answering simple questions to executing complex enterprise workflows. On November 4, 2026
November 3, 2026
OpenAI Shared Limits Turn Seats Into Metered Capacity
By Adam Pease OpenAI Shared Limits Turn Seats Into Metered Capacity Starting Dec. 31, OpenAI will put ChatGPT and Codex usage on Plus, Pro and Business plans into one shared allowance. The news arrived within days of re
Google Search: Pivoting from Web to Gemini
By Ken Dulaney Google Search: Pivoting from Web Search to Gemini This blog overviews Alphabet’s recent market sell-off triggered by slowing search ad monetization growth and offers our analysis of how Goo
Salesforce Buys Cresta: The $2.7B Voice Agent Bet
By Jim Lundy Salesforce Buys Cresta: The $2.7B Voice Agent Bet Customer service automation is shifting rapidly from text chat to live voice interactions. On November 2, 2026, Salesforce signed a definitive agreemen
November 2, 2026
Personal Agents – Productivity vs Privacy
By Jim Lundy Personal Agents - Productivity vs Privacy Knowledge workers spend too much of their week managing mundane digital chores across disconnected applications. The rapid arrival of always-on personal agents
October 30, 2026
Gemini 4 Carbon Wins, But Buyers Can’t Use It Yet
By Adam Pease Gemini 4 Carbon Wins Benchmarks, But Buyers Can't Use It Yet Google DeepMind has released Gemini 4 Carbon, two weeks after it launched Gemini 4 Argon. Google says Carbon takes the top spot on the Artifi
October 29, 2026
CrowdStrike and Anthropic Reports Put AI Agents on the Attack
By Adam Pease CrowdStrike and Anthropic Reports Put AI Agents on the Attack This week, several reports described AI agents carrying out attacks. CrowdStrike says it found four previously unreported threat actors usin
Apple’s Next Leap: OLED Touch and M6 Silicon
by Jim Lundy Apple’s Next Leap: OLED Touch and M6 Silicon The personal computing market rarely sees a dominant vendor reverse a foundational design philosophy overnight. For over a decade, leadership insisted
October 28, 2026
Vonage Powers AI Agents With Unified Email API
By Jim Lundy Vonage Powers AI Agents With Unified Email API Enterprise communication strategies often fail because critical channels operate in disconnected technical silos. While mobile messaging formats c
October 27, 2026
Aragon Live Video Podcast 10-21-26
October 26, 2026
Copilot Unbundled: Prepare for Metered AI
Copilot Unbundled: Prepare for Metered AI Predictable software budgets are colliding with the financial realities of enterprise artificial intelligence. Software vendors are moving away from simple flat-rate subsc
Anthropic IPO Filing: $16B in Revenue, $80B Loss
By Jim Lundy Anthropic IPO Filing: $16B in Revenue, $80B Loss Generative artificial intelligence has transitioned from experimental pilots to high-stakes corporate finance. The race to build frontier models requi
October 21, 2026
PHP Emergency Exposes Legacy Apps
By Jim Lundy PHP Emergency Exposes Legacy Apps Legacy code is the silent killer of modern enterprise security architectures. For over two decades, the PHP scripting language has quietly powered the majority of web
October 20, 2026
Zoom pushes Knowledge with New Context Layer
By Jim Lundy Zoom pushes Knowledge with New Context Layer Conversations are the lifeblood of modern enterprise operations, yet most spoken insights evaporate the moment a meeting ends. Fragmented interactio
October 19, 2026