July 7, 2026
June 30, 2026
RingCentral adds Agentic features to AIR Pro
By Jim Lundy RingCentral adds Agentic features to AIR Pro Contact centers face an inflection point as intelligent automation shifts from merely assisting human operators to executing complex workflo
Five9 Executive Changes Signal New Strategy
By Jim Lundy Five9 Executive Changes Signal New Strategy Five9 CEO Amit Mathradas is wasting no time making changes, starting at the executive ranks. This is because ICC Providers face immense pressure to a
Agentic AI price Wars Heat Up as Anthropic Debuts Claude 5
By Adam Pease Agentic AI price wars heat up as Anthropic debuts Claude 5 The race to dominate the enterprise artificial intelligence market is shifting from sheer model size to cost-effective execution. Fou
IP Theft Escalates as Alibaba Targets Anthropic
By Jim Lundy IP Theft Escalates as Alibaba Targets Anthropic The global race for artificial intelligence dominance has officially entered a covert phase of economic espionage. Recent allegations by Anthropi
June 29, 2026
OpenAI Limits Next-Gen Model Release
By Adam Pease and Jim Lundy OpenAI Limits Next-Gen Model Release at Government Request The artificial intelligence sector faced a significant operational shift last week when OpenAI confirmed a delayed rollout schedu
Ford Rehires Engineers to Correct Automation Trajectory
By Adam Pease Ford Rehires Engineers to Correct Automation Trajectory Automotive manufacturing requires a precise balance between algorithmic oversight and human intuition to maintain production quality. Ford Motor C
June 23, 2026
Five9 Launches Agentic Voice AI for ICC
By Jim Lundy Five9 Launches Agentic Voice AI for ICC Voice interactions remain the most challenging frontier for automated customer service platforms. Intelligent Contact centers (ICC) have long struggled with rigid
June 19, 2026
Aragon Live Video Podcast 6-17-26
What SpaceX’s $60B Cursor Deal Means for AI
By Jim Lundy What SpaceX’s $60B Cursor Deal Means for AI The tech market just experienced a massive structural shift as aerospace capital directly absorbed one of the fastest growing software
June 18, 2026
InfoComm 2026: Collab Market Consolidation
By Jim Lundy InfoComm 2026: Collab Market Consolidation The future of work depends heavily on the seamless integration of audio and video technologies within physical and digital corporate spaces. This ye
June 17, 2026
Dialpad & Google: Deep AI Integration
By Jim Lundy Dialpad & Google: Deep AI Integration The business communications sector continues to evolve as unified communications platforms seek deeper integration into the daily workflows of enterpri
June 16, 2026
Legal Market Goes AI: Wordsmith 70M Series B
By Jim Lundy Legal Market Goes AI: Wordsmith 70M Series B The corporate legal sector is facing an unprecedented volume of contract reviews and compliance demands that threaten to overwhelm internal teams. This
June 12, 2026
Zoom dives deeper into AI Agents & On-Prem Tech
By Jim Lundy Zoom dives deeper into AI Agents & On-Prem Tech Workplace productivity platforms are rapidly shifting away from passive communication toward active task resolution. Collaboration tools must n
Anthropic: Was the US Right on Trust?
By Jim Lundy Anthropic: Was the US Right on Trust? Trust remains a fragile commodity in the rapidly evolving artificial intelligence landscape. Enterprises demand reliability and transparency from their strat
June 11, 2026
Aragon Live Video Podcast 6-10-26
GoTo Targets SMB with a CX Platform play
By Jim Lundy GoTo Targets SMB with a CX Platform play Managing disparate communication channels remains a critical bottleneck for expanding businesses. Navigating separate voice providers, text platforms, and c
June 10, 2026
Inside ChatGPT’s New Agent Security Strategy
By Jim Lundy Inside ChatGPT’s New Agent Security Strategy Securing enterprise data within large language models remains a critical challenge for corporate security leaders as adversarial tactics evolve. OpenA
June 9, 2026
Microsoft GPU PCs to Challenge Apple
By Jim Lundy Microsoft changed enterprise artificial intelligence landscape shifted and launched seven proprietary foundational models developed fully in-house by the Microsoft AI team. This comprehensive plat
June 8, 2026