April 1, 2020
5 Questions HR Leaders Have About COVID-19
by the Aragon HR Team As information about COVID-19 changes, and as recommendations by governments and health organizations evolve, businesses will need to adapt accordingly. The impact of the pandemic on the workplace
March 31, 2020
Alfresco Adds New Solutions With TSG Acquisition
By Jim Lundy Alfresco, under the leadership of new CEO Jay Bhatt, has wasted no time adding more solutions horsepower to the Alfresco portfolio by scooping up Chicago-based Technology Services Group (TSG), a provider of
Staying Connected During the Coronavirus: Use a Work Buddy Approach
By Jim Lundy While so many people are talking about remote meetings, few are talking about how to cope during this period of extended remote work. There is often a feeling of being disconnected from everything. This blo
March 24, 2020
The List of Free Offers to Get Work Done During Coronavirus
By Jim Lundy Last week we posted a list of free offers for web and video conferencing tools—since that post, there has been a slew of new offers, and we have gotten lots of calls asking us to highlight who is offering
March 20, 2020
COVID-19: Free Aragon Inquiries For Small Businesses During Pandemic
by Betsy Burton During this pandemic, it's critical that everyone helps each other. For this reason, we are pleased to offer our services for free to any small businesses or local government agencies (city, county) that n
March 18, 2020
Understanding the Digital Business Platform Globe
by Betsy Burton I’m really excited about the release of the new Aragon Research Globe for Digital Business Platforms. In this 2020 globe, we’ve made a bunch of changes since last year. The digital business platform
So Your Corporate Event Got Postponed… What Should You Do?
by Kalyn Stockman As much as we love a perfectly executed plan, we can never fully predict what the reality of our world will be like in a month, 6 months, or a year from now. So planning a corporate event months in adv
March 16, 2020
With Coronavirus Spreading, the Collaboration Market Grows Fast
by Ken Dulaney The coronavirus (COVID-19) pandemic has many IT directors reallocating their budgets to purchase more collaboration seats, which has created a huge boom in business for collaboration providers. Witness, f
Best Practices for Remote Work During the Coronavirus Outbreak
(Aragon Live Podcast) – In this episode Jim Lundy, CEO at Aragon, and Betsy Burton, VP Research at Aragon Research, discuss best practices for remote work, and managing your team remotely, during the COVID-19 outbreak.
March 12, 2020
Reducing Coronavirus Transmission Helps Our Communities
by Betsy Burton I have been speaking with several young and middle-aged people who have said that they aren’t really focused on news and updates of COVID-19, or on changing their habits, because they are “healthy an
March 11, 2020
Using Team Collaboration for Remote Work
by Jim Lundy With all the focus on meetings for remote work, enterprises also need to look at secure team collaboration. I have managed global teams who were all working from home, and over the years, one of the best wa
Serenova Buys Lifesize: From Contact Center to UCC
by Jim Lundy Recently, contact center solutions provider Serenova announced its merger with Lifesize, a video conferencing vendor. The merger is backed by Marlin Equity Partners, a private equity firm. With the deal, Se
March 10, 2020
8 Tips for Working Remotely During the Coronavirus Outbreak
by Patricia Lundy More and more organizations are assessing the risk of coronavirus contagion in their workplaces. In addition to canceling or postponing events, companies in high-risk areas are encouraging employees to
March 6, 2020
Why Did Contact Center Provider Five9 Acquire Virtual Observer?
by Jim Lundy In February 2020, Five9, Inc., a leader in the intelligent contact center (ICC) market, made a move to acquire Virtual Observer, a provider of workforce optimization (WFO) solutions. While the two companies
March 5, 2020
Aragon Cares: Keep Calm and Wash Your Hands
by Betsy Burton I’m a bit of a do-it-yourself person by nature. If I can make something as good or better than what’s commercially available, I’ll try it. So, when I heard about all the hand sanitizer flying of
March 3, 2020
Cisco, Google, LogMeIn, and Zoom Enhance Free Meetings to Assist with Coronavirus
by Jim Lundy With the outbreak of the Wuhan coronavirus appearing like a more serious public health risk every day, more and more employers are choosing to cancel travel plans or have employees work from home. As a resu
February 27, 2020
DocuSign Dives Into Content Analytics with Seal Software Acquisition
by Jim Lundy On the heels of its SpringCM acquisition, DocuSign announced on February 27th, 2020 it was buying content analytics provider Seal Software. The two companies already have a history; DocuSign partnered w
Coronavirus and Social Media Vs. Government Sources
by Betsy Burton Do You Rely on Social Media or Government for Coronavirus Information? At the end of 2019, Aragon Research released a list of our major 2020 forecasts (see Aragon Research’s Top 10 Predictions for 2020)
February 21, 2020