August 3, 2020
Seven Questions with CrossCountry Consulting’s Michelle Balash
by Kalyn Stockman Our women in technology blog series is one way to showcase the wisdom and experiences of women who are making strides in their industry, their company, and their role. This year, the blog series spe
July 27, 2020
Do Something Special for Your Team Today
by Betsy BurtonI was so pleasantly surprised to receive a care package from Aragon Research yesterday.You see, Aragon Research is holding a virtual off-site next week, and the care package included all the things I ne
July 24, 2020
Aragon Guest Network: What’s New for July?
by Patricia Lundy The great thing about the Aragon Guest Network (AGN) is that it's frequently updated with new research. If you're unfamiliar with the AGN, it's our guest community, where you can start your free tri
July 23, 2020
Virtual Onboarding
(Aragon Live Podcast) – In this episode, Aragon team members Nga Pham, Senior Marketing Manager, and Patricia Lundy, Marketing Director, discuss virtual onboarding and the role of technology in employee engagem
How Is Governance Different for Small Versus Large Organizations?
by Betsy Burton I recently presented a webinar on Aragon Research’s Governance Framework. During this webinar, a client asked how governance was different for small versus large organizations. And specifically, how
July 21, 2020
July Aragon Cares: Donating To Second Harvest Of Silicon Valley
By Nga Pham We’re delighted to share with you about our July Aragon Cares activity. This month, we've made a donation to Second Harvest Of Silicon Valley, one of the largest food banks in the nation that provides food
July 17, 2020
Google Remakes G Suite Into a Work Hub, Challenges Microsoft for the Future of Work
by Jim LundyView a PDF of this First Cut.Summary: In one of the most complete makeovers of G Suite in years, Google unveiled a new integrated app experience that blends all of the G Suite collaboration and communicati
July 16, 2020
The Great Hack of Twitter Admins: How, Why, and Who?
by Jim Lundy Yesterday, Twitter was attacked in what is called an advanced persistent threat attack. In this case, users were targeted, and their accounts were taken over, including the accounts of many high-profile
Skillsoft’s Planned Bankruptcy—A New Trend in Financing
by Jim Lundy Skillsoft, a provider of online courses and learning management systems, declared bankruptcy on June 13th. I can’t say that the news of Skillsoft filing Chapter 11 was a surprise, but this blog discuss
The Race to Add AI to Marketing Clouds: Salesforce Buys CDP provider Evergage
by Jim Lundy View a PDF of this First Cut. Summary: Salesforce has bought customer data platform provider Evergage to strengthen its overall 1:1 personalization for its marketing platforms. Event: On February 7th,
July 15, 2020
[Infographic] Build Your Intelligent Contact Center Like A Pro
By Nga Pham The intelligent contact center (ICC) market is shifting, and it is becoming a vital way to keep and grow customer relationships. The contact center solutions of 2020 are far different than what they were just
5 Key Ways To Use Enterprise Video
(Aragon Live Podcast) – In this episode, Jim Lundy, CEO at Aragon Research, discusses 5 key use cases for enterprise video today. This topic is especially key during the pandemic as enterprises look for ways t
July 6, 2020
Tech Titans Dive Into Learning: Google and Microsoft Are the Latest to Launch Initiatives
by Jim Lundy Never underestimate an opportunity to make money. The latest opportunity is in learning and training. In an era of COVID, it is all about knowledge. To attain knowledge, one needs to be trained. In what
July 1, 2020
What Every CxO Should Learn From this Small Business About Business Transformation
by Betsy Burton This year I had the opportunity to collaborate with my colleague, Jim Lundy, and several small and medium size organizations that were changing their business model due to impacts of the COVID-19 pand
June 26, 2020
Salesforce Wants You to Collaborate With Salesforce Anywhere
by Jim LundySalesforce is once again trying to innovate and you can't fault it for that. Yesterday, it announced Salesforce Anywhere, its new embedded collaboration service that goes into beta later this year. This bl
June 25, 2020
What Is Visual Research and Why Does It Matter?
(Aragon Live Podcast) – In this episode, Jim Lundy, CEO at Aragon Research, and Nga Pham, Senior Marketing Manager at Aragon Research, discuss Visual Research and why it's important to have access to. Learn how
AT&T and 5G: Best to Wait
by Ken Dulaney 5G has much promise to bring forth high-speed, pervasive networks. Not only will watching video become more economical, but 5G will interconnect the vast network of IoT and spur new applications not pr
It’s Time to Talk About Corporate Wellness
by Kalyn Stockman In many aspects, 2020 has been a challenging year for people around the world. Since the start of COVID-19, most people have experienced major changes in their personal and work lives. Your employee
June 24, 2020