January 24, 2019
Blogs
January 18, 2019
How Can Apple Recover from Disappointing Sales in China?
by Jim Lundy Apple has had one of the largest revenue growth runs of any firm in the last 20 years, primarily due to one thing: the iPhone. However, Apple CEO Tim Cook recently warned investors that it will miss its rev
January 17, 2019
Salesforce in Talks to Buy ClickSoftware to Own Its Field Service
by Jim Lundy This blog was last updated on August 8th, 2019. On January 16th, 2019, it was reported via Reuters that Salesforce is in talks to buy Israeli and Boston-based ClickSoftware for U.S. $1.5 billion. This
Hot Vendor Throwback: A Look at 5 Key Categories from 2018
by Katie Woodford, featuring Aragon analyst insights In 2018, Aragon Research continued its tradition of honoring noteworthy, visionary, and innovative technology providers and published its sixth annual series of Hot V
January 16, 2019
Bose, Five9, Microsoft, and Pexip Make Moves in the UCC Market
by Jim Lundy In 2019, the unified communications and collaboration market will shift to be more focused on people and less focused on specific channels. Aragon has termed this new category people-centric collaboration.
January 11, 2019
Digital Transformation and 10 New Digital Categories
by Jim Lundy Since running product teams at Xerox and helping to invent the MFP (multifunction peripheral) category for copiers and printers, I have been a student of category creation. I also helped to create categorie
January 8, 2019
Cyberwar and 5G: The U.S. and Its Allies Take on Huawei
by Jim Lundy The recent arrest of Huawei CFO Meng Wanzhou in Canada has brought to light another vector in the cyberwars. It has to do with 5G, the new cellular standard coming online in 2019 and 2020. The U.S. and
December 21, 2018
Is Robotic Process Automation a Bubble Ready to Burst?
by Jim Sinur While some look at the robotic process automation (RPA) market’s growth—plus the strong influx of capital—and see a great opportunity, others predict that RPA's bubble is ready to burst. These views a
Lifesize Challenges Zoom with New 4K Video Conferencing
by Jim Lundy This blog was updated on August 29th, 2019 The market for web and video conferencing just got better—better as in much higher quality. Last week, Lifesize announced both a 4K camera and a 4K service th
December 19, 2018
A Year-End Celebration of Success: Aragon Transform 18
by Katie Woodford We did it! To all of our sponsors that helped make it happen, thank you. To all of our attendees that brought the insights, speeches, and the party, thank you. And to all of you that couldn't make i
December 18, 2018
IBM Exits the Collaboration Market, Sells Notes to HCL
by Jim Lundy In a final culmination of the collaboration era at IBM, on December 6th, 2018, IBM announced it was selling Notes, Domino, Portal (on-premise), Commerce (on-premise), and other assets to HCL for $1.8 billio
December 13, 2018
Amazon re:Invent 2018: 5 key takeaways
by Jim Lundy Amazon held its annual re:Invent customer and partner conference last week and had record attendance—we'd put it higher than 50,000—and announced over 140 new product features. The growth of AWS, which
December 7, 2018
Only Genius Organizations Can See Differences in Customer Experiences
by Jim Sinur Almost every organization publicly declares their dedication to better customer experiences, but few attain excellence. The majority of organizations (80%) think they have great customer experiences, but on
November 27, 2018
SAP’s Recent Acquisitions Show Digital Savvy
by Jim Sinur Earlier this month, SAP acquired Contextor, a 2018 Aragon robotic process automation (RPA) Hot Vendor, which made a large splash in the RPA pool. RPA is hot because it represents additional operational impr
November 20, 2018
Deep Learning Euphoria: Give Me a Break
A treatise on the dangers of popular press coverage of AI, reduced to blog-size by Adrian Bowles Yes, Deep Learning Is Amazing Deep learning, a subset of machine learning, is an undeniably powerful set of techniques fThomas Kurian Jumps from Oracle to Google
by Jim Lundy The big news last Friday was that one of Larry Ellison's longtime executives decided to jump ship and move to run Google's enterprise business. Google Cloud CEO Diane Greene announced she was stepping down
November 16, 2018
Seven Questions with LogMeIn’s Amy Wendel
Welcome back to our Women in Tech blog series, where we're highlighting notable and accomplished women in the technology sector. This interview with Amy Wendel, Global Head of Corporate Social Responsibility at LogMeIn
November 15, 2018
Seven Questions with Amplience’s Morgan Kelleher
Welcome back to our Women in Tech blog series. As we gear up for our second annual Women in Technology (WIT) Awards, we're highlighting women in the technology sector who are role models, mentors, and key contributors to t
November 14, 2018
[Vlog] Dream Analysis and Knowledge Representation
Produced by Adrian Bowles, PhD What does Gordon Lightfoot have in common with artificial intelligence? In this video blog, Lead Analyst for AI Adrian Bowles graphs a recent dream he had in order to understand its rel
November 9, 2018