Hybrid Cloud Is the Way
Hybrid Cloud Is the Way
By Jim Lundy
I filmed an upcoming video podcast yesterday and the topic was Hybrid Cloud in Unified Communications and Collaboration (UC&C).
This blog recaps some of the key takeaways from that podcast.
Suffice to say, private cloud–a managed service–is offered by just a few UC&C Providers. It is a response to customer requests.
It is also a reality that Containerization is much easier to implement in 2022 than even 3 years ago.
So for every vendor that says SaaS is the only way forward – I say think Hybrid. Security, Privacy and Data Residency are just some of the reasons.
The Bad Guys Want to Listen to You
The simple reality is that not all Cloud services are secure.
Even encryption keys can be stolen and trust me the stakes are high. This means that in some industries some communications needs to be highly secure.
Sometimes it isn’t the bad guys, it is a government that wants to look at what your firm is doing
What do they do when they want your data? They serve a warrant to your cloud provider–without your knowledge.
Some companies and many countries have laws that prevent data from leaving their place of origin.
That means Cloud providers need to have a Cloud Data Center in that country or if in the European Union, in the EU.
Germany is one country that has gotten stricter.
In some cases, some applications, such as Telephony, will offer fewer capabilities in the Cloud version than with the On-Premise version. It is important to check – what you will give up.
The bottom line is that Hybrid Cloud matters in UC&C and it is part of a new playbook that vendors are offering.
What this all means is that Private Cloud offerings are to be looked at carefully–and I have only just touched the surface of the issues in this blog.
This blog is a part of the Digital Workplace blog series by Aragon Research’s CEO, Jim Lundy.
Missed the previous installments? Catch up here:
Stay tuned! We publish a new blog every Thursday.
Conversational AI continues to evolve and improve throughout 2022 and is being adopted broadly across the enterprise.
Significant improvements in AI algorithms and the hardware they run on have combined to enable technology providers to deliver solutions that in many cases are changing how work is done.
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This webinar will cover:
- How did chatbots get so darn smart?
- What are some of the key trends in conversational AI in 2022?
- Why should enterprises employ conversational AI?