Aragon’s mid-year predictions for 2021 and beyond cover several accelerating areas of interest. Both end users and vendors should closely examine these trends and adjust business plans accordingly.

Introduction

In our mid-term predictions for 2021, Aragon covers several key areas of increasing evolution/revolution including collaboration, security and privacy, content analytics, and digital labor. Recent security breaches such as SolarWinds have heightened priority for new AI innovations in security and privacy. AI is also key to greater use of visual content as more and more content is collected from our smartphones and IoT devices. Organizations have added digital labor to many enterprise organization charts; surely a trend that will continue to both extend and supplant human labor. iPaaS products are following the trend to reimagine business rather than automate it. And lastly, smarter monitoring of employees to help raise productivity is being found in many products.