March 25, 2026
Salesforce
March 20, 2026
Aragon Live Video Podcast 3-18-26
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March 10, 2026
Salesforce Targets CCaaS Rivals with Agentforce
By Jim Lundy Salesforce Targets CCaaS Rivals with Agentforce You could say that today is the day that Salesforce ended its partnerships with some partners. That is because Salesforce is officially entering the stan
February 26, 2026
Aragon Live Video Podcast 2-25-26
February 6, 2026
Aragon Live Video Podcast 02-04-26
December 4, 2025
NVIDIA: From GPU to AI Foundation Builder
By Jim Lundy NVIDIA: From GPU to AI Foundation Builder The technological landscape is being fundamentally reshaped by AI, and NVIDIA, long recognized for its GPUs, is aggressively advancing its role as the foundation
October 31, 2025
Salesforce to reposition Slack as an AI Assistant
By Jim Lundy Salesforce to reposition Slack as an AI Assistant The integration of artificial intelligence into daily workflows has become a primary focus for technology vendors. While many offerings have focused on a
August 6, 2025
The $1.5B Play: Why Salesforce and ServiceNow Need Genesys’ Contact Center Empire
By Jim Lundy The $1.5B Play: Why Salesforce and ServiceNow Need Genesys' Contact Center Empire In a blockbuster move, Salesforce and ServiceNow have poured a combined $1.5 billion into Genesys, the AI-powered
May 27, 2025
The $8 Billion Bet: Salesforce to Acquire Informatica – A Data Play Amidst Portfolio Overlap
By Jim Lundy The $8 Billion Bet: Salesforce to Acquire Informatica – A Data Play Amidst Portfolio Overlap For months, industry whispers suggested a monumental deal brewing in the enterprise software space
Salesforce’s Buys Convergence AI – Acquisition Bolsters Expanding AI Portfolio
By Jim Lundy Salesforce's Buys Convergence AI - Acquisition Bolsters Expanding AI Portfolio In a landscape increasingly defined by intelligent automation, a significant move by a tech giant often signals a new
May 2, 2025
Five9 and Salesforce Deepen Ties: What Fusion Means for AI-Powered Contact Centers
By Jim Lundy Five9 and Salesforce Deepen Ties: What Fusion Means for AI-Powered Contact Centers The customer experience landscape is continuously evolving, with businesses seeking more integrated and intell
April 30, 2025
Digital Labor Unleashed: Adecco and Salesforce Bet Big on AI Agents
By Jim Lundy Digital Labor Unleashed: Adecco and Salesforce Bet Big on AI Agents The future of work is no longer a theoretical concept; it's actively being built through strategic partnerships. A significan
March 12, 2025
Salesforce Unveils AgentForce 2dx
By Betsy Burton Salesforce Unveils AgentForce 2dx Salesforce has unveiled AgentForce 2dx, a significant advancement in its AI-driven digital labor platform, announced on March 5, 2025, and expected to relea
December 18, 2024
Salesforce Announces Agentforce 2.0
By Betsy Burton Salesforce Announces Agentforce 2.0 Just two months after launching its AI platform, Agentforce, Salesforce has announced a significant upgrade with Agentforce 2.0. This rapid iteration unde
October 22, 2024
Microsoft Fires Back at Salesforce with More Autonomous AI Agents for Dynamics 365
By Jim Lundy Microsoft Fires Back at Salesforce with More Autonomous AI Agents for Dynamics 365 This blog analyzes Microsoft's recent announcement to expand its autonomous AI agent capabilities within Microsoft Dynamic
September 19, 2024
Salesforce Dreamforce 2024 Summarized in Three Words: Agentforce, Agent Builder and SDR Agent
By Jim Lundy Salesforce Dreamforce 2024 Summarized in Three Words: Agentforce, Agent Builder and SDR Agent At Dreamforce 2024 (#DF24) Salesforce has unveiled Agentforce, a game-changing suite of autonomous AI agents that
September 13, 2023
Dreamforce 2023: Salesforce Announces Slack AI
By Jim Lundy Dreamforce 2023: Salesforce Announces Slack AI At Dreamforce 2023 ( #DF23) Salesforce announced Einstein CoPilot – which looks to be their flagship offering. However, they still need revenue
September 12, 2023
Salesforce’s Dreamforce – New Einstein CoPilot and CoPilot Studio Announced
By Jim Lundy Salesforce's Dreamforce – New Einstein CoPilot and CoPilot Studio Announced While the ink isn’t dry on Salesforce SalesGPT and ServiceGPT, it looks like Salesforce just changed the name to Einstein
July 20, 2023
Salesforce Announces Pricing for SalesGPT and ServiceGPT
By Jim Lundy Salesforce Announces Pricing for SalesGPT and ServiceGPT Salesforce, not to be outdone by Microsoft’s pricing announcements at their Microsoft Inspire Partner conference announced their prici
September 29, 2022