Summary

The 2022 Aragon Research Globe for Intelligent Video Conferencing examines 20 major providers in a market that has become the de facto technology for hybrid work. The shift to intelligence has been coming for several years and new capabilities may affect the providers enterprise select.

Introduction

With hybrid work becoming the new normal, many associates will always work remotely. Aragon has been discussing the shift to intelligent video in its last two Globes for video conferencing. Given the progress, Aragon is now proclaiming that the video conferencing market should be called intelligent video conferencing (IVC). This shift in the market means innovation will be required by all the major platform providers. In this ninth edition of the Aragon Research Globe for Video Conferencing, we overview 20 major providers in this market.