October 25, 2019
Author: Adam Pease
October 22, 2019
Meet Aragon Transform ‘19 Sponsor Fuze
by Calvin Smith This week, we continue with the Aragon Transform sponsor blog series! Meet Fuze, an Aragon Transform 2019 Gold Sponsor, who is accelerating digital transformation by combining voice, video conferenci
October 18, 2019
How to Automate Your Customer Experiences in 2020
by Calvin Smith Traditionally, customer sales and engagement have been largely based on bringing customers into the seller’s environment, whether it be a brick and mortar store, website, ecommerce system, or even digi
October 17, 2019
Meet Aragon Transform ‘19 Sponsor Nintex
by Calvin Smith What does it mean to be transformative in 2020? Nintex helps its customers digitally transform their workflows to improve how people work and accelerate business results. This year, Nintex is return
October 10, 2019
Top 3 Takeaways From CrossKnowledge Next 2019
by Samra Anees Last week, I attended CrossKnowledge Next 2019 in Paris, France. It was a busy day with several keynotes and insightful breakout sessions centered around the digital learning market. CrossKnowledge also a
September 24, 2019
Top 4 Takeaways from Oracle OpenWorld 2019
by Samra Anees Last week, I had the opportunity to attend Oracle OpenWorld 2019 in San Francisco. There were a lot of announcements made, but the key takeaways were Oracle's shift to Conversational AI, its database wars
Google Introduces Video Search
by Samra Anees On September 17th, Google announced via a blog post that it is introducing the ability to search for key moments in videos. This ties into what Aragon calls Image and Video Analytics and the overall trend
September 16, 2019
SF Transform Tour 2019 Recap
By Calvin Smith On Wednesday, September 11th, Aragon Research hosted our third stop on the Transform Tour. The evening’s event was held at the Wayfare Tavern in San Francisco, CA. Aragon CEO Jim Lundy kicked thin
September 10, 2019
AppZen Raises $50 Million in Funding for AI Auditing
by Samra Anees AppZen, a San Jose based AI company, announced today that it closed a $50 million Series C round of funding, after having raised $35 million less than a year ago and bringing its total funding to over $10
August 30, 2019
Cisco Announces Intent to Acquire CloudCherry
by Samra Anees On August 26th, Cisco announced its intent to acquire Customer Experience Management provider CloudCherry to enhance its Contact Center portfolio. CloudCherry's offerings include customer journey mapping,
August 20, 2019
Facebook Takes Steps Towards User Privacy
by Samra Anees This week, Facebook announced its intent to start rolling out a new privacy feature called Off-Facebook Activity that allows users to view and turn off their off-Facebook activity, which would no longer a
August 14, 2019
Conversational AI Provider Uniphore Raises $51 Million in Funding
by Samra Anees Uniphore, a conversational AI provider, just raised $51 million in a Series C round funding, hitting a new milestone in the conversational AI space. This blog explores Uniphore's solutions and the consoli
August 9, 2019
[Infographic] The Current State of the MAPs Market
Meeting Automation Platforms (MAPs) offer capabilities that allow enterprises to effectively manage meetings, briefings, and large-scale conferences, including automated scheduling, compliance assurance, analytics, and int
August 7, 2019
Vonage Buys Conversational AI Provider Over.ai
by Samra Anees Yesterday, on the same day that Cisco announced it was buying voice analytics provider Voicea, Vonage announced that it acquired Over.ai, a conversational AI provider that offers an AI-powered agent with
August 6, 2019
Apple Contractors Listened To Your Conversations With Siri
by Samra Anees At this point, it's common knowledge that voice assistants record snippets of speech when activated for both testing and development purposes. Recently, Google contractors leaked over 1000 snippets of pri
July 25, 2019
My Top 3 Speakers at MozCon 2019
by Calvin Smith If you’ve ever had the opportunity to visit Seattle, I’m sure you’re aware of the sites to see: the Space Needle, gum wall, Pike Place Market, and the original Starbucks (if you consume coffee). A
Your ‘Anonymous’ Data Shouldn’t Be Able to Re-Identify You—But It Can
by Samra Anees Recently, the Nature Communications journal published a paper called "Estimating the success of re-identifications in incomplete datasets using generative models;" a study that developed a model using mac
July 17, 2019
Your Conversations Aren’t Private Around Google Assistant
by Samra Anees As more voice-controlled systems come online, there are growing privacy concerns surrounding how our devices listen to us—even when we are unaware and when they are not being used. As we have seen in th
July 10, 2019
Aragon/Lifesize Podcast: Interview with Michael Helmbrecht and Jim Lundy about Security in Business Meetings
(Aragon Live Podcast) – In this episode Michael Helmbrecht, COO at Lifesize, and Jim Lundy, CEO and Lead Analyst at Aragon Research, discuss the importance of security in business meetings. Security is an a![[Infographic] Video Learning in the Enterprise](https://aragonresearch.com/wp-content/uploads/2019/07/Infographic-Video-Learning-in-the-Enterprise.png "Infographic: Video Learning in the Enterprise 40")
July 3, 2019