August 22, 2017
Author: Jim Lundy
August 16, 2017
Week in Tech: Apple, FrontSpin, Orion Labs, Zoom
By Jim Lundy (Aragon Research) – Last week was a busy week in tech. This blog provides a summary of the Tech Titans prepping for fall launches and startups who are trying to make their mark. Apple Preps for the iPh
August 14, 2017
Mitel Acquires ShoreTel; Prepares for UCC Battle to Own the Enterprise
By Jim Lundy View a PDF of this First Cut. Summary: On July 27th, 2017, Mitel announced the intent to purchase UC provider ShoreTel for U.S. $430 million. Event: Mitel announced that it is buying ShoreTel for ap
August 2, 2017
Nuxeo Preps for Growth, Adds Chris McLaughlin as CMO
By Jim Lundy (Aragon Research) – OpenText’s loss is Nuxeo’s gain. When Dell EMC announced last September that it was selling its EMC Division to OpenText, it was clear that not all the Documentum executive
July 25, 2017
Cisco Flips a Switch, Pivots to Software and Security
By Jim Lundy (Aragon Research) –A funny thing happened at Cisco Live 2017 - Cisco made a pivot to Software. We're not talking Collaboration, as Cisco has done that for years. Cisco announced what it calls Intent-based
July 19, 2017
Five9 Goes Global in Contact Center Market with Summer ’17 Release
By Jim Lundy (Aragon Research) – Five9 announced its Summer 2017 Cloud Release on July 12th, 2017, and with it a number of new capabilities that prepare it for a larger role in the enterprise. While many might view so
July 7, 2017
Dropbox Paper as a Digital Work Hub: Will It Lead to an IPO?
By Jim Lundy (Aragon Research) – Rumors have been circulating (via Reuters) about Dropbox looking for Underwriters for an Initial Public Offering (IPO). For Mobile Content Management firms, it has been a challenge to
June 30, 2017
Walmart Strikes Back Against Amazon
By Jim Lundy (Aragon Research) – Walmart woke up two weeks ago and discovered it has a new competitor: Amazon. This was after Amazon bought Whole Foods for U.S. $13.7 billion. While this move caused tremors in foo
June 14, 2017
IBM Buys XCC – Shifts to Digital Work Hub Approach
by Jim Lundy View a PDF of this First Cut. Summary: On May 31st, 2017, IBM announced that it was buying XCC, a German maker of Digital Work Hubs. XCC will be part of the IBM Connections Product Family. Event: IB
June 13, 2017
HelloSign and Intelledox Raise Millions to Power WCA
By Jim Lundy (Aragon Research) – Workflow and Content Automation (WCA) is a new software category emerging from the larger market that Aragon identified in 2014 called Digital Transaction Management (DTM). Two D
June 9, 2017
The Return of the Apple iPad
By Jim Lundy This week, Apple held its Worldwide Developers Conference. It was packed with news about upcoming releases of iOS 11, MacOS, and new hardware products. One of the major takeaways from the event is that the
June 2, 2017
Apple’s WWDC17: 3 Predictions for iOS 11
By Jim Lundy (Aragon Research) – At yesterday’s Aragon Research Community meeting, the Aragon analysts and I discussed what Apple is doing with its current products and what might be in store for the future. One of
May 19, 2017
Google I/O: Digital Assistant Comes to the iPhone
(Aragon Live Podcast) – In this episode, Jim Lundy, Aragon CEO and Lead Analyst, discusses the major announcements made from this year’s Google I/O developer conference. Listen to the Aragon Live Podcast for
May 16, 2017
Silicon Valley Firm Uses AI to Boost Revenues by 5X
By Jim Lundy (Aragon Research) – It's a story that isn't well known outside of Silicon Valley, but at least one fast-growing Silicon Valley Software firm is using AI (Artificial Intelligence) to grow revenues at a rec
Artificial Intelligence and Sales
(Aragon Live Podcast) – In this episode, Jim Lundy, Aragon Lead Analyst for Sales, shares how sales teams can close more deals, faster. Has Artificial Intelligence finally made its way into the sales suite? Ar
May 11, 2017
DocuSign Adds Payments and Changes the Game in DTM
By Jim Lundy (Aragon Research) – We attended our fifth DocuSign Momentum event last week in San Francisco. The event was larger and as such, it moved to a larger hotel—the Hilton at Union Square. Momentum feature
May 2, 2017
Jive Software Goes Private – Future Is Unclear
By Jim Lundy (Aragon Research) – In a surprise move, Jive Software announced it was being purchased for US $462 Million, by a firm that is owned by Private Equity firm ESW Capital, which is based in Austin, Texas.
April 25, 2017
Workplace Poised to Challenge IBM, Jive, Microsoft, & Slack
By Jim Lundy (Aragon Research) – The big news that arose from Facebook's Developer Conference F8 was its corporate offering, Workplace by Facebook. Given that Facebook has 14,000 enterprises using Workplace, this grow
April 12, 2017