July 9, 2019
Author: Paula Quiroz
July 8, 2019
Which Is Growing Faster: Customer Support Systems or Our Expectations?
by Kalyn Stockman I can think of many unpleasant experiences I, an everyday customer, have had with customer support systems. You know, the ones where you’re on hold for thirty minutes, receiving automated messages th
July 5, 2019
Digital Transformation In Financial Services: Putting Customers First
Today, customers want an interactive digital experience that is quick and seamless from beginning to end. That experience in the financial services sector should be no exception. by Emily Tran Enterprises have shift
July 3, 2019
[Infographic] The Importance of Intelligent Content Analytics
Today, enterprises are leaving the enterprise content management (ECM) era that focused on storing/managing data and shifting towards extracting information from their content with intelligent content analytics (ICA). ICA[Infographic] Customer Revenue Optimization
Customer Revenue Optimization (CRO) is an emerging category that can take your sales processes and outcomes to the next level. It automates the selling process and results in more deals and increased revenue for your sales
July 1, 2019
[Infographic] Enterprise Security
Today, cyber attacks are getting increasingly worse and enterprises need to ensure that there are reliable and effective security measures in place. As political tensions continue to rise within the U.S., the potential inc
June 28, 2019
[Infographic] Cryptocurrency
Cryptocurrency is on the rise as more people become familiar with it and more providers incorporate it into their platforms. The digital currency has several clear benefits for the every-day user, yet still faces scrutiny
June 25, 2019
[Infographic] Team Collaboration in 2019
Team collaboration has become a key component of the digital workplace landscape. It combines cross-platform synchronous and asynchronous interaction modes with elements of collaboration infrastructure that may be mobile-f
June 21, 2019
[Infographic] Global Mobility Management
Today, enterprises are often faced with the challenging reality of the global economy, where talents and opportunities have transcended beyond country borders. The current and traditional processes are highly frustrating,Do You Know Where Your Face Is Going?
by Emily Tran What is the line between using technology to make our society secure without living in a security state? Have we already crossed it with facial recognition? San Francisco, one of the most tech-friendly
June 20, 2019
Facebook’s Cryptocurrency, Libra, and Its Potential Effects
by Kalyn Stockman Between instant access to communication and networking, the dozens of business-focused tools, live streaming videos, smartphone integration, and hundreds of other features, what doesn’t Facebook offe
January 24, 2019
2019 Hot Vendors: 5 Hot Questions, Answered
by Katie Woodford We just wrapped up the end of the year honoring 2018’s Hot Vendor, Innovation, and Women in Tech award recipients at Transform 18, but it’s that time of year again to open this year’s Hot Vendor
January 17, 2019
Hot Vendor Throwback: A Look at 5 Key Categories from 2018
by Katie Woodford, featuring Aragon analyst insights In 2018, Aragon Research continued its tradition of honoring noteworthy, visionary, and innovative technology providers and published its sixth annual series of Hot V
December 19, 2018
A Year-End Celebration of Success: Aragon Transform 18
by Katie Woodford We did it! To all of our sponsors that helped make it happen, thank you. To all of our attendees that brought the insights, speeches, and the party, thank you. And to all of you that couldn't make i
November 15, 2018
Seven Questions with Amplience’s Morgan Kelleher
Welcome back to our Women in Tech blog series. As we gear up for our second annual Women in Technology (WIT) Awards, we're highlighting women in the technology sector who are role models, mentors, and key contributors to t
November 6, 2018
[Infographic] Better B2B Meeting Management with MAPs
Successfully scheduling, conducting, and evaluating strategic B2B meetings is often the first hurdle in advancing the sales process or improving the customer journey. However, our current calendar and meeting processes—w
October 11, 2018
Introducing BIZTEX Plus and Visual Forecasts
(Aragon Live Podcast) – In this Q&A episode, CEO Jim Lundy discusses Aragon's new research methodology and new service offering. Take a listen to hear about why our market forecasts are forecasts you can tr
September 26, 2018
Don’t Miss Out on Aragon’s Biggest Event of the Year
by Katie Woodford With just over two months to go until our annual December event, we have to ask, did you RSVP yet? As a relative newcomer to Aragon, this will be my first Hot Vendor, Innovation, and Women in Tech
September 24, 2018
How Technology Is Fueling People-Centric Communication and Collaboration
(Aragon Live Podcast) – In this episode, Jose Pastor, VP of Product Management at RingCentral, and Jim Lundy, CEO and Lead Analyst at Aragon Research, discuss key trends in the communications and collaboration
September 18, 2018