February 13, 2019
Blogs
February 4, 2019
Why Did the U.S. Government Indict Huawei?
by Jim Lundy The truth is chasing Huawei and on January 29th, the U.S. federal government indicted Huawei on 29 counts for lying about its financial dealings with Iran and for stealing designs for a robot arm from T-Mob
January 30, 2019
[Vlog] Can AI Democratize the Legal System with e-Discovery?
Produced by Adrian Bowles, PhD "The reason that the legal system is so expensive isn't because it takes a lot of time looking at the relevant documents; it's the amount of time and amount of money you have to spend look
January 24, 2019
2019 Hot Vendors: 5 Hot Questions, Answered
by Katie Woodford We just wrapped up the end of the year honoring 2018’s Hot Vendor, Innovation, and Women in Tech award recipients at Transform 18, but it’s that time of year again to open this year’s Hot Vendor
Cyber war Flashback: the Huawei Hacks of Cisco and Nortel
by Jim Lundy Huawei is under fire and has been accused by many of being a spy for its home country of China. This week, Huawei increased its PR game by claiming that no one can prove that it is spying for China. However
Are Voice Biometrics Ready for Primetime Authentication?
by Adrian Bowles, PhD I was asked recently whether synthetic speech poses a danger in a world where voice is increasingly used to authenticate identity. First, we need to be careful with terminology. Synthetic speech
January 18, 2019
How Can Apple Recover from Disappointing Sales in China?
by Jim Lundy Apple has had one of the largest revenue growth runs of any firm in the last 20 years, primarily due to one thing: the iPhone. However, Apple CEO Tim Cook recently warned investors that it will miss its rev
January 17, 2019
Salesforce in Talks to Buy ClickSoftware to Own Its Field Service
by Jim Lundy This blog was last updated on August 8th, 2019. On January 16th, 2019, it was reported via Reuters that Salesforce is in talks to buy Israeli and Boston-based ClickSoftware for U.S. $1.5 billion. This
Hot Vendor Throwback: A Look at 5 Key Categories from 2018
by Katie Woodford, featuring Aragon analyst insights In 2018, Aragon Research continued its tradition of honoring noteworthy, visionary, and innovative technology providers and published its sixth annual series of Hot V
January 16, 2019
Bose, Five9, Microsoft, and Pexip Make Moves in the UCC Market
by Jim Lundy In 2019, the unified communications and collaboration market will shift to be more focused on people and less focused on specific channels. Aragon has termed this new category people-centric collaboration.
January 11, 2019
Digital Transformation and 10 New Digital Categories
by Jim Lundy Since running product teams at Xerox and helping to invent the MFP (multifunction peripheral) category for copiers and printers, I have been a student of category creation. I also helped to create categorie
January 8, 2019
Cyberwar and 5G: The U.S. and Its Allies Take on Huawei
by Jim Lundy The recent arrest of Huawei CFOÂ Meng Wanzhou in Canada has brought to light another vector in the cyberwars. It has to do with 5G, the new cellular standard coming online in 2019 and 2020. The U.S. and
December 21, 2018
Is Robotic Process Automation a Bubble Ready to Burst?
by Jim Sinur While some look at the robotic process automation (RPA) market’s growth—plus the strong influx of capital—and see a great opportunity, others predict that RPA's bubble is ready to burst. These views a
Lifesize Challenges Zoom with New 4K Video Conferencing
by Jim Lundy This blog was updated on August 29th, 2019 The market for web and video conferencing just got better—better as in much higher quality. Last week, Lifesize announced both a 4K camera and a 4K service th
December 19, 2018
A Year-End Celebration of Success: Aragon Transform 18
by Katie Woodford We did it! To all of our sponsors that helped make it happen, thank you. To all of our attendees that brought the insights, speeches, and the party, thank you. And to all of you that couldn't make i
December 18, 2018
IBM Exits the Collaboration Market, Sells Notes to HCL
by Jim Lundy In a final culmination of the collaboration era at IBM, on December 6th, 2018, IBM announced it was selling Notes, Domino, Portal (on-premise), Commerce (on-premise), and other assets to HCL for $1.8 billio
December 13, 2018
Amazon re:Invent 2018: 5 key takeaways
by Jim Lundy Amazon held its annual re:Invent customer and partner conference last week and had record attendance—we'd put it higher than 50,000—and announced over 140 new product features. The growth of AWS, which
December 7, 2018
Only Genius Organizations Can See Differences in Customer Experiences
by Jim Sinur Almost every organization publicly declares their dedication to better customer experiences, but few attain excellence. The majority of organizations (80%) think they have great customer experiences, but on
November 27, 2018
SAP’s Recent Acquisitions Show Digital Savvy
by Jim Sinur Earlier this month, SAP acquired Contextor, a 2018 Aragon robotic process automation (RPA) Hot Vendor, which made a large splash in the RPA pool. RPA is hot because it represents additional operational impr
November 20, 2018