Hot Vendors in Conversational AI, 2022
Conversational artificial intelligence (AI) providers offer tools to create and deploy intelligent virtual assistants/chatbots within the enterprise. Aragon has identified four vendors in conversational AI that are making an impact in the market.
Today, conversational AI technologies are expanding beyond the contact center, bringing intelligence to meetings and other communication and collaboration tools. This trend will continue to grow as the global workforce transitions from an almost exclusively remote model to a much more complex hybrid model.
In this Research Note, we review some trends in conversational AI in 2022 and highlight four providers that are making a difference in this market.
Research Note Details
Topic: Conversational AI
Issue: Who are the vendors that are making a difference in Conversational AI?
Research Note Number: 2022-31
Length: 14 pages
File Size: 1.8 MB
File Type: Portable Document Format (PDF)
Publisher: Aragon Research
Craig Kennedy, Senior Director of Research