Getting Started with Enterprise Social Networking: Six Best Practices

Authors: Jim Lundy Date: November 19, 2012

Topics: Social Software Research Note Number: 2012-36

Issues: What are the trends impacting social software in the enterprise?

Summary: Enterprise social networking is a new way to work with others. We review six best practices to ensure success in the transition.

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Enterprise social networking (ESN) is growing rapidly, and as more enterprises try to use the technology, many face the same initial challenges. For example, ESNs are easier to set up than ever, but enterprises sometimes overcomplicate them with customizations, or overwhelm them with corporate processes. We review six best practices to ensure success (See Note 1).

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