Special Report: Using Modern Technology to Improve Employee Experience
The pandemic and the rapid increase in remote work quickened the shift to digital business, causing businesses to reevaluate nearly all of their processes in a much shorter timeframe than expected. While customer-facing processes typically come to mind first and are surely important, businesses can’t forget about employee experience within the organization. Companies need to ask themselves – how can we ensure that our employees have all of the tools necessary to be successful and happy in their work environment?
Employee-facing processes range from training, onboarding, and ongoing learning, to internal communication and collaboration within and between teams. Many technologies have emerged, or improved, to support these processes in a remote or hybrid environment.
This special report gathers research that can guide your knowledge and strategy of the following technology categories to empower your modern workforce:
- Enterprise Video - video majorly speeds up knowledge sharing, making it a great asset for employee training and learning.
- Team Collaboration - team collaboration has become a vital part of successful daily work processes.
- Collaboration and Communications - with the “remote work era” comes the need for a robust collaboration and communications infrastructure that can support workers in different places on the go becoming table-stakes for the enterprise.
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The enterprise video market is transforming to become intelligent and as a result deliver a better experience to employees and customers. There is no doubt that video is a crucial part of the digital workplace and it will never go away. This report examines 14 enterprise video providers.
Enterprises have had to adjust to new realities of work due to COVID-19. Collaboration technologies including both video conferencing and team collaboration continue to be must-have capabilities for teams and for the enterprise overall. This report evaluates 19 major providers making a difference in this space.
Collaboration and communications has emerged as a critical sector that enables the modern workforce. As we enter what Aragon has labeled “the remote work era,” we can expect to see a robust collaboration and communications infrastructure that can support workers in different places on the go becoming table-stakes for the enterprise. This report features 38 technology and market profiles that are split between the emerging, adopting, and mature arcs.