Voice

March 16, 2026

Adobe CEO Shantanu Narayen to Step Down 

By Jim Lundy Adobe CEO Shantanu Narayen to Step Down  Adobe announced yesterday that CEO Shantanu Narayen will transition from his role as CEO once a successor is appointed. This marks the end of one of the most s

March 13, 2026

RingCentral AIR Pro: Scaling Agentic Voice AI

By Jim Lundy RingCentral AIR Pro: Scaling Agentic Voice AI RingCentral made a significant move at Enterprise Connect 2026 by unveiling AIR Pro, an autonomous, voice-first AI agent platform designed to handle comple

March 10, 2026

Salesforce Targets CCaaS Rivals with Agentforce

By Jim Lundy Salesforce Targets CCaaS Rivals with Agentforce You could say that today is the day that Salesforce ended its partnerships with some partners. That is because Salesforce is officially entering the stan

February 6, 2012

How Apple Ushered in a New Era of Computing

By Jim Lundy A new era of computing is upon us. It involves touch and voice, simplicity and apps that let people do amazing things. It is one in which the operating system stays in the background and doesn't get in the

December 13, 2011

The Tablet Era is Here

By Jim Lundy I've been covering Tablets since before the iPad came out. In fact, I wrote about future eBooks and Digital Paper way back in 2000, seven years before they actually appeared.  When it launched last year (no