August 13, 2020
Author: Adam Pease
August 11, 2020
How We Helped Our Client Drive Innovation Through Mobile Enablement
By Nga Pham Aragon’s clients range from technology providers to end-user businesses across all industries. Today, in our Client Success Stories series, let’s take a look at how a state government organization dro
August 6, 2020
Do You Need Microsoft Advanced Communications Licenses for Large Meetings?
by Jim Lundy The short answer is an emphatic YES. This week, Microsoft announced an additional service for Microsoft Teams that focuses on large meetings and recordings. The new service is called Advanced Communicati
August 5, 2020
Increased Remote Work–Define Your Information Privacy Strategy
by Betsy Burton Defining a privacy strategy is important now more than ever before. I have been having a lot of conversations with vendors, end-users, and consumers about data privacy and ethics. Many are feeling the gr
August 4, 2020
Alfresco Is for Sale: What We Know
by Jim Lundy When private equity firms invest in a software company, sometimes they hold it for a long time, and sometimes they don't. In this case, Thomas H. Lee has decided to put its enterprise content management
August 3, 2020
Should Microsoft Buy TikTok? The Good, Bad, and Ugly
by Jim Lundy The Wall Street Journal reported over the weekend that Microsoft is in talks to buy ByteDance’s subsidiary TikTok. There are many reasons for Microsoft to buy TikTok and there are many reasons why they
July 27, 2020
Do Something Special for Your Team Today
by Betsy BurtonI was so pleasantly surprised to receive a care package from Aragon Research yesterday.You see, Aragon Research is holding a virtual off-site next week, and the care package included all the things I ne
July 23, 2020
How Is Governance Different for Small Versus Large Organizations?
by Betsy Burton I recently presented a webinar on Aragon Research’s Governance Framework. During this webinar, a client asked how governance was different for small versus large organizations. And specifically, how
July 21, 2020
July Aragon Cares: Donating To Second Harvest Of Silicon Valley
By Nga PhamWe’re delighted to share with you about our July Aragon Cares activity. This month, we've made a donation to Second Harvest Of Silicon Valley, one of the largest food banks in the nation that provides foo
July 17, 2020
Google Remakes G Suite Into a Work Hub, Challenges Microsoft
by Jim LundyView a PDF of this First Cut.Summary: In one of the most complete makeovers of G Suite in years, Google unveiled a new integrated app experience that blends all of the G Suite collaboration and communication
July 16, 2020
The Great Hack of Twitter Admins: How, Why, and Who?
by Jim Lundy Yesterday, Twitter was attacked in what is called an advanced persistent threat attack. In this case, users were targeted, and their accounts were taken over, including the accounts of many high-profile
Skillsoft’s Planned Bankruptcy—A New Trend in Financing
by Jim Lundy Skillsoft, a provider of online courses and learning management systems, declared bankruptcy on June 13th. I can’t say that the news of Skillsoft filing Chapter 11 was a surprise, but this blog discuss
The Race to Add AI to Marketing Clouds: Salesforce Buys Evergage
by Jim Lundy View a PDF of this First Cut. Summary: Salesforce has bought customer data platform provider Evergage to strengthen its overall 1:1 personalization for its marketing platforms. Event: On February 7th, Sales
July 15, 2020
[Infographic] Build Your Intelligent Contact Center Like A Pro
By Nga Pham The intelligent contact center (ICC) market is shifting, and it is becoming a vital way to keep and grow customer relationships. The contact center solutions of 2020 are far different than what they were just
July 1, 2020
What Every CxO Should Learn From this Small Business About Business Transformation
by Betsy Burton This year I had the opportunity to collaborate with my colleague, Jim Lundy, and several small and medium size organizations that were changing their business model due to impacts of the COVID-19 pandemi
June 24, 2020
Apple Announces New Apple Watch Features
by Jim Lundy and Adam PeaseAt its recent developer conference event, Apple announced the release of watchOS 7, its new update to the Apple Watch, which comes with an intriguing set of new features. Foremost among thes
Apple Divorces Intel
by Jim Lundy, Ken Dulaney, and Adam Pease Apple's computers have been powered by Intel for 15 years, but on Monday at its Worldwide Developer Conference event, Apple revealed that it would be breaking off its chip de
June 18, 2020
Virtual Onboarding And The Future Of Employee Engagement
Last updated January 4th, 2021. By Patricia Lundy and Nga Pham COVID-19 vaccinations have begun, but many workforces will continue to be entirely remote for months to come, with some making remote work a mainstay. For y
June 5, 2020
Salesforce Closes the Deal with Vlocity
by Adam Pease Salesforce has finalized its $1.3B acquisition of Vlocity, which began late February. Vlocity is a CRM vendor for industries built natively on the Salesforce CRM platform. Its tailored solutions may hel
May 26, 2020