June 9, 2020
Author: Jim Lundy
June 2, 2020
Cyberwar Comes to US Universities
by Jim Lundy The cyberwar we are facing globally is not limited to commercial enterprises. Given recent cyber warfare news, it has now become very clear that there is a strategy to leverage higher education instituti
May 22, 2020
Are Apple MacBooks the Answer for Remote Work?
By Jim Lundy We haven't talked about the age-old debate between Windows laptop computers and Apple MacBook laptops. However, during COVID-19, it popped back up, but not for the reasons you might think. Part of the reaso
May 11, 2020
Conga, Apttus, and the Future of Content Automation
by Jim Lundy The race to automate content is on, and late last week, two major providers decided to merge. On May 7th, San Mateo-based Apttus agreed to buy Denver-based Conga for an estimated $715 million. Conga is know
May 8, 2020
IBM Makes Watson Assistant Smarter with Project Debater Infusion
by Jim Lundy This week at IBM Think 2020, IBM announced major enhancements to its flagship conversational AI platform Watson Assistant. IBM announced that it will add some strong AI capabilities from its Project Debater
Nvidia Dives Into the Data Center—Closes Mellanox and Buys Cumulus
by Jim Lundy The deal was announced last year and finally approved this year. Nvidia is buying Israel-based Mellanox—a maker of data center gear that is optimized for AI-based applications, among other things. While i
April 30, 2020
Google Makes Google Meet Free, Reiterates Its Focus on Security
by Jim Lundy Google is not standing still. Google Meet (formerly known as Google Hangouts Meet) has been updated a lot over the last year. However, this week Google went much further and made Meet free—for a while. G
April 24, 2020
Silicon Valley Tried to Help Zoom on Security
By Jim Lundy Zoom is now in the security business in a big way, but its customers forced it to act. The provider has had serious issues, with many in the public concerned that a Zoom meeting sign in is not a secure way
April 16, 2020
Verizon Buys BlueJeans to Leverage Video Conferencing
by Jim Lundy On April 16th, Verizon announced its purchase of enterprise web and video conferencing provider BlueJeans. The $400 million deal comes at a time of dramatic growth and opportunity for the web and video conf
April 3, 2020
RingCentral Challenges Zoom With New RingCentral Video
By Jim Lundy They used to be partners, but now it is increasingly about competing for the same customers. I'm talking about Zoom and RingCentral. When Zoom was just getting started, many forget that RingCentral CEO Vlad
March 31, 2020
Alfresco Adds New Solutions With TSG Acquisition
By Jim Lundy Alfresco, under the leadership of new CEO Jay Bhatt, has wasted no time adding more solutions horsepower to the Alfresco portfolio by scooping up Chicago-based Technology Services Group (TSG), a provider of
Staying Connected During the Coronavirus: Use a Work Buddy Approach
By Jim Lundy While so many people are talking about remote meetings, few are talking about how to cope during this period of extended remote work. There is often a feeling of being disconnected from everything. This blo
March 24, 2020
The List of Free Offers to Get Work Done During Coronavirus
Last updated June 11th, 2020. by Jim Lundy A few weeks ago, we posted a list of free offers for web and video conferencing tools—since that post, there has been a slew of new offers, and we have received lots of ca
March 11, 2020
Using Team Collaboration for Remote Work
by Jim Lundy With all the focus on meetings for remote work, enterprises also need to look at secure team collaboration. I have managed global teams who were all working from home, and over the years, one of the best wa
Serenova Buys Lifesize: From Contact Center to UCC
by Jim Lundy Recently, contact center solutions provider Serenova announced its merger with Lifesize, a video conferencing vendor. The merger is backed by Marlin Equity Partners, a private equity firm. With the deal, Se
March 6, 2020
Why Did Contact Center Provider Five9 Acquire Virtual Observer?
by Jim Lundy In February 2020, Five9, Inc., a leader in the intelligent contact center (ICC) market, made a move to acquire Virtual Observer, a provider of workforce optimization (WFO) solutions. While the two companies
March 3, 2020
Cisco, Google, LogMeIn, and Zoom Enhance Free Meetings to Assist with Coronavirus
by Jim Lundy With the outbreak of coronavirus (COVID-19) appearing like a more serious public health risk every day, more and more employers are choosing to cancel travel plans or have employees work from home. As a res
February 27, 2020
DocuSign Dives Into Content Analytics with Seal Software Acquisition
by Jim Lundy On the heels of its SpringCM acquisition, DocuSign announced on February 27th, 2020 it was buying content analytics provider Seal Software. The two companies already have a history; DocuSign partnered w
February 21, 2020
Will the Qumu and Synacor Merger Shake Up the Enterprise Video Market?
by Jim Lundy On February 11th, Synacor announced its new merger with Qumu. Synacor, a cloud-based company offering a variety of software services and enterprise technology solutions, is acquiring Qumu, a leader of enter
February 12, 2020