July 10, 2019
Author: Jim Lundy
July 9, 2019
Cisco Doubles Down on AI with Cognitive Collaboration
by Jim Lundy For many, it came as a surprise last year when Chuck Robbins hired Cisco Board Member Amy Chang to run the Collaboration group. While Amy had been a Cisco Board member, she also had a small start-up called
June 28, 2019
Workplace Security And The Role of Video Analytics
HR and Security leaders should adopt video analytics to add an extra layer of safety and security in their workplace. by Jim Lundy There was an unfortunate tragedy in Morgan Hill, CA this week: a shooting at a Ford
Can Facebook Be Trusted In the Enterprise After Spying On Teens?
by Jim Lundy As reported widely by TechCrunch earlier this year, Facebook announced that it was ending its practice of using its VPN Tool Onavo to spy on teenagers. This came after Apple forced the issue by revoking the
June 25, 2019
Business Leaders Should Be Wary Of Crowdsourced Technology Reviews
by Jim Lundy In 2016, I was approached by an employee of crowdsourced review site G2 Crowd asking me to do a paid review for some software offerings. I declined and posted the invite on LinkedIn. Since that time, a numb
June 21, 2019
Activision Blizzard Games CTO: Stop the Bad Guys with Trust Circles
by Jim Lundy At the first annual Fuze Flex Summit on June 5th, I interviewed Pavel Murnikov, the CTO of Activision Blizzard Games. His 100 person team helps to ensure the safety and security of the overload online profe
June 12, 2019
Analytics Wars: Google and Salesforce Versus Microsoft Power BI
by Jim Lundy Within days of Google buying Looker for $2.6 Billion, Salesforce announced it's buying leading analytics provider Tableau for $15.3 Billion in an all stock deal. Why did both firms make a move? Well, the ne
May 30, 2019
Cyber Attacks: The Importance of Enterprise Backups
by Betsy Burton and Jim Lundy The US/China trade war continues to escalate with stalled trade talks, plus threats of additional tariffs and on supplies of raw materials. But the ominous statement made most recently in a
May 21, 2019
HP Strikes Back: Former Autonomy CFO Sentenced to Jail
by Jim Lundy It is a story you just can't make up. Former Autonomy CFO Sushovan Hussain was convicted in US Federal Court in San Francisco for fraud related to Autonomy's financial practices, fined $4 million, and sente
May 9, 2019
Bigtincan Genie Sales Assistant Will Challenge Salesforce
by Jim Lundy We are in the era of shifting from chatbots to real assistants—clearly evident yesterday at Google I/O 19. However, this week in sales, sales engagement platform (SEP) provider Bigtincan launched Genie, a
April 26, 2019
Inkling Gains Momentum as Demand for Interactive Content Grows
By Jim Lundy Back in the day, when I worked on the Hillview Campus at Xerox Parc, the discussion was about virtual documents that could display and render just about anything. Jump ahead to 2019 and there are very few w
April 23, 2019
Intel 5G Debacle Drove Apple to Cut a Deal with Qualcomm
By Jim Lundy This wasn't the way Apple thought things would work out relative to Qualcomm. 5G is coming like a freight train and there are few suppliers that will have a 5G cellular modem ready for Apple's iPhones. Appl
April 18, 2019
Google G Suite Momentum And Three New Features You Need
By Jim Lundy Aragon Research attended Google's Cloud Next event last week where customers discussed their shift from Microsoft Office 365 to Google G Suite. Momentum has been building with more firms shifting to G Suite
April 17, 2019
Google Makes AI Model Development a Must Have for the Enterprise
by Jim Lundy View a PDF of this First Cut. Summary: Google announced over 25 new artificial intelligence (AI) offerings, that included an AI platform offering, on-premise AI capabilities, and a full content analyti
April 12, 2019
People.ai Shifts to AI-Based Revenue Intelligence
by Jim Lundy and Samra Anees On March 18, People.ai announced its AI-based Revenue Intelligence System (RIS), which codifies and brands its mission and what it has been doing for its customers. This blog discusses some
April 2, 2019
Zoom Powers Up for 2019 IPO And Puts UCC Industry On Notice
By Jim Lundy Zoom filed for its IPO last week and the S-1 Document left no stone unturned. While there have been many IPOs for voice-focused providers, Zoom is one of the few video conferencing providers to go public
March 25, 2019
Enterprise Connect in Three Words: Cloud, UCC, and Contact Center
By Jim Lundy This year marked my twelfth year at Enterprise Connect (#EC19)—and this was one of the best when it comes to innovation and market success. There is one reason for it and it is called cloud and SaaS-bas
March 22, 2019
Nintex Dives into RPA with the Purchase of EnableSoft
By Jim Lundy Nintex announced its second acquisition in a year—it is buying robotic process automation (RPA) provider EnableSoft. This is a strong move by Nintex and positions it well in a growing market. Nintex
March 14, 2019
UCC Wars: LogMeIn Strikes Back at Zoom With New GoToConnect Platform
By Jim Lundy The unified communications and collaboration (UCC) wars are not about to end anytime soon. This week, LogMeIn announced its new flagship GoToConnect platform that makes it a complete UCC offering. GoToConne
March 1, 2019