May 10, 2018
May 9, 2018
The Google Assistant Demo That Changed the World
by Jim Lundy At Google I/O, Google's annual developer conference, an incredible thing happened. During Google's main keynote, I watched a Google Assistant demo that will change the world and put pressure on nearly every
May 8, 2018
The Learning and Talent Firm You’ve Never Heard of
by Jim Lundy A shift is occurring in many technology markets. It started years ago with the concept of what is often referred to as "roll-ups." Oracle was one of the market roll-ups pioneers, and in the last ten years,
May 3, 2018
Blockchain 101: Getting Started with Smart Contracts
by Nicole Speciale A day rarely goes by where I don't come across the term "Blockchain," either on the news, on the radio, or in passing. With the ubiquity of Blockchain and cryptocurrency talk, it is no surprise that m
May 1, 2018
Rowan Trollope Joins Five9 as CEO
by Jim Lundy The ink is barely dry, but today, Five9 announced during their earnings call that Rowan Trollope is joining the company as CEO, effective May 3rd. For Five9, this is a huge win. Rowan, who is very well kn
Cisco Launches Customer Journey Platform
by Nicole Speciale View a PDF of this First Cut. Summary: Cisco announced a new cloud-based addition to its Contact Center, branded as the Customer Journey Platform (CJP), which integrates automation and supports mul
April 30, 2018
Google Enhances G Suite with AI: 3 Things You Should Know
by Nicole Speciale Google is in a race with Microsoft and the new battle cry is Artificial Intelligence. Microsoft has been getting a lot of press lately, but Google has been testing some of the newly-released AI featur
April 23, 2018
Salesforce Buys MuleSoft and Will Promote Smarter Customer Journeys
by Nicole Speciale View a PDF of this First Cut. Summary: Salesforce announced it was buying MuleSoft, which will give it access to an integration cloud, and expanded market options through hybrid deployment. Even
April 20, 2018
GDPR Compliance and Content – Don’t Wait
by Jim Lundy The GDPR deadline of May 25th, 2018 is looming and Aragon estimates that only 55% of enterprises will be ready and fully compliant by the deadline. We recently published a research note about content and
April 18, 2018
Cisco Copies Microsoft by Rebranding Spark as Webex Teams
by Jim Lundy At some point recently, Cisco blinked. Cisco Spark, launched only three years ago, is being dumped. Cisco is doubling down on the Webex brand and the Cisco Spark mobile messaging service will be rebranded a
April 12, 2018
Why Would Plantronics Buy Polycom?
by Jim Lundy This blog was updated on August 29th, 2019. Headset maker Plantronics made a major move on March 28th, 2018 when it announced it was buying Polycom for $U.S. 2 billion, the same price that Siris Capita
April 11, 2018
Give Your Business a Boost with Intelligence
by Jim Sinur We’re entering the era of intelligence where data, people, machine resources, and software will soon be able to augment what they do and what they know. Organizations that leverage intelligence will have
April 5, 2018
DocuSign Files S-1, Validates the $25 Billion DTM Market
by Jim Lundy DocuSign officially filed its S-1 last week. For Aragon, this action validates everything we have said about the Digital Transaction Management market. When we first wrote about DTM in 2014, many end users
April 4, 2018
Infographic: The Next AI Frontier
How can perceptive input and emotive output change the way we do business? Join Lead Analyst for AI Adrian Bowles, PhD for a live webinar as he covers these next-generation technologies, how they expand the domain of na
April 2, 2018
Video Blog: AI and the Ethics of Variable Pricing
Produced by Adrian Bowles Lead Analyst for AI Adrian Bowles recently spoke at IBM's Think 2018 conference and moderated a panel at PartnerWorld about transforming business with artificial intelligence-infused solutions.
March 28, 2018
Video Blog: IBM Think 2018 – An AI Update
Produced by Adrian Bowles Last week, VP of Research and Lead Analyst for AI Adrian Bowles attended and spoke at the 2018 IBM Think conference in Las Vegas. Meeting with IBM executives and customers, Adrian got the full
March 27, 2018
Video Blog: AI – What’s Different This Time Around?
Produced by Adrian Bowles Artificial intelligence isn't new; in fact, classic AI began establishing the foundation of the current state of AI back in the 1950s. However, despite two major AI winters, another freeze doeVideo Blog: Digital Business and Customer Journeys
Produced by Adrian Bowles In 2016, Aragon VP of Research Jim Sinur coined the concept of Digital Business Platforms, and while few organizations realized a need for a DBP in years prior, 2018 shows that more and more orHave You Hired a Recruiting Chatbot?
by Jim Lundy The talent wars continue to get more heated as global economies come closer together. HR professionals are taking more responsibility for ensuring hiring success in a competitive world, which means new tool
March 23, 2018