RingCentral Elevates Kira Makagon to President and COO
RingCentral Elevates Kira Makagon to President and COO
RingCentral, a leading provider of AI-powered business communications solutions, has announced the appointment of Kira Makagon as President and Chief Operating Officer. Makagon, a past winner of Aragon Research’s Women in Technology award, brings over a decade of experience at RingCentral to her new role.
Makagon’s Expanded Role
In her new position, Makagon will oversee a broad range of RingCentral’s operations, including product and technology development, sales, customer success, marketing, and operations. This expanded role reflects her significant contributions to the company’s growth and innovation.
A Visionary Leader
Makagon has been instrumental in RingCentral’s success, playing a key role in its journey from pre-IPO to exceeding $2.4 billion in annual recurring revenue. As Chief Innovation Officer and CMO, she spearheaded product development, AI innovation, and global marketing strategy. Under her leadership, RingCentral has established itself as a market leader in AI-powered communications and collaboration solutions.
Focus on AI-Driven Future of Work
Makagon’s vision for RingCentral centers on leveraging the power of AI to transform business communications. She sees voice as a key untapped source of data in the enterprise, and with billions of call minutes on RingCentral’s network, the company is uniquely positioned to unlock the value of voice data through AI.
This focus on AI-driven innovation is expected to drive personalized and effective communication experiences for customers, employees, and support agents, ultimately shaping the future of work.
Bottom Line
Kira Makagon’s appointment as President and COO is recognition of all of her hard work at RingCentral. It also signals RingCentral’s commitment to AI-driven innovation and its focus on delivering exceptional communication experiences. Her leadership and vision are expected to further solidify RingCentral’s position as a market leader and drive continued growth and success for the company.
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