January 16, 2019
Author: Jim Lundy
January 11, 2019
Digital Transformation and 10 New Digital Categories
by Jim Lundy Since running product teams at Xerox and helping to invent the MFP (multifunction peripheral) category for copiers and printers, I have been a student of category creation. I also helped to create categorie
January 8, 2019
Cyberwar and 5G: The U.S. and Its Allies Take on Huawei
by Jim Lundy The recent arrest of Huawei CFO Meng Wanzhou in Canada has brought to light another vector in the cyberwars. It has to do with 5G, the new cellular standard coming online in 2019 and 2020. The U.S. and
December 21, 2018
Lifesize Challenges Zoom with New 4K Video Conferencing
by Jim Lundy This blog was updated on August 29th, 2019 The market for web and video conferencing just got better—better as in much higher quality. Last week, Lifesize announced both a 4K camera and a 4K service th
December 18, 2018
IBM Exits the Collaboration Market, Sells Notes to HCL
by Jim Lundy In a final culmination of the collaboration era at IBM, on December 6th, 2018, IBM announced it was selling Notes, Domino, Portal (on-premise), Commerce (on-premise), and other assets to HCL for $1.8 billio
December 13, 2018
Amazon re:Invent 2018: 5 key takeaways
by Jim Lundy Amazon held its annual re:Invent customer and partner conference last week and had record attendance—we'd put it higher than 50,000—and announced over 140 new product features. The growth of AWS, which
November 20, 2018
Thomas Kurian Jumps from Oracle to Google
by Jim Lundy The big news last Friday was that one of Larry Ellison's longtime executives decided to jump ship and move to run Google's enterprise business. Google Cloud CEO Diane Greene announced she was stepping down
November 8, 2018
The Return of the MacBook Air: Retina Edition
by Jim Lundy After years of speculation by the press, Apple finally did a major refresh to the MacBook Air, the machine that spawned the super thin laptop era. While there are many laptops that look like the MacBook Air
October 29, 2018
People.ai and the Race to Build the Intelligent Enterprise
by Jim Lundy One of the most talked-about technologies in Silicon Valley today is artificial intelligence. After the term AI is uttered, the question usually follows: "How do we leverage AI?" One of the start-ups in
October 19, 2018
Team Collaboration: What It Is and Why It Is Growing Rapidly
by Jim Lundy Today, I proposed on Twitter that team collaboration is the new common term for describing mobile messaging. We are at a tipping point in the shift from email to messaging, so it is important that there is
October 17, 2018
Zoom Finds Its Voice as It Expands Into UCC
by Jim Lundy I attended Zoomtopia, Zoom's second annual customer conference in San Jose, last week. The event had a lot of buzz surrounding it and attracted some notable attendees. One that struck me was Peter Gassner,
October 11, 2018
Saba Offers Alternative to Degreed with Lumesse Acquisition
by Jim Lundy This blog is about what we are calling the content wars. Saba, empowered by its holding company, PE firm Vector Capital, is doing what is referred to as market rollups. It bought Halogen to beef up its t
September 28, 2018
Quip Slides Puts Salesforce on Collision Course
by Jim Lundy It used to be that when you called Microsoft for support and you didn't use Outlook, they examined your domain and determined that you use Google. Email is one thing, but when a firm starts to take on the m
September 26, 2018
Salesforce Einstein Voice Will Be Powered by Apple
by Jim Lundy Salesforce announced Einstein Voice ahead of Dreamforce, but yesterday, the big unveil showed that Apple Siri is powering Einstein Voice, which is currently under development. Yesterday, Apple and Salesforc
September 24, 2018
A Conversation with Jose Pastor of RingCentral
by Jim Lundy The customer is king in the modern era. Users are making it clear how they want to communicate and collaborate, and providers are responding with more integrated offerings that enable seamless experiences.
September 14, 2018
Winning Sales: Understanding SPIN in Discovery Calls
by Jim Lundy As an analyst firm, we always get asked how certain products compare against others on the market. Along with this, we also know a great deal about leading sales practices. When it comes to sales and winnin
September 6, 2018
VMworld 2018: IoT, Multi-Cloud, and Blockchain
by Jim Lundy I attended this year's VMware VMworld customer conference in Las Vegas and CEO Pat Gelsinger left no stone unturned in VMware's quest to be the platform to manage multiple clouds. This blog summarizes a fe
August 30, 2018
Box Competes on Two Fronts, Hard to Win at Both
by Jim Lundy I attended my eighth BoxWorks event this week in San Francisco and Box was hard at work expressing its evolving story. In essence, Box wants to be more like Microsoft and Google in the office, but it also w
August 23, 2018
Intel CEO Search: Diane Bryant Is the Right Pick
by Jim Lundy Intel's quarterly earnings have come and gone and they are still no closer to naming a new CEO. Intel CEO Brian Krzanich was forced to resign in June 2018 and current Intel CFO Brian Swan is serving as int
August 14, 2018