October 20, 2025
Blogs
October 19, 2025
Sprinklr: The Agentic CX Revolution
By Jim Lundy Sprinklr: The Agentic CX Revolution The customer experience (CX) market is facing a critical inflection point, moving beyond simple automation to genuine digital transformation. Customers now
October 17, 2025
Walmart Brings Shopping to ChatGPT Through New OpenAI Partnership
By Adam Pease Walmart Brings Shopping to ChatGPT Through New OpenAI Partnership Walmart is taking a major step toward conversational commerce, announcing a deal with OpenAI that will let shoppers make purch
October 15, 2025
AMD and OpenAI Deepen Partnership to Scale AI Infrastructure
By Adam Pease AMD and OpenAI Deepen Partnership to Scale AI Infrastructure OpenAI’s demand for computing power continues to soar, and AMD is stepping in to help meet it. The two companies have signed a multi-year a
SolarWinds Launches AI Agent to Automate IT Management
SolarWinds AI Agent Sets To Automate IT Management October 8, 2025, SolarWinds, a prominent provider of IT management and observability software (ITOM), announced the launch of its new SolarWinds AI Agent and
Hot Research: The Aragon Research Globe™ for the Data Lake Market
Hot Research: The Aragon Research Globe™ for the Data Lake Market By Betsy Burton I am thrilled to announce the publication of our latest market evaluation, the Aragon Research Globe™ for the
October 14, 2025
Aragon Research Announces Hot Vendors Part II
By Jim Lundy Aragon Research Announces Hot Vendors Part II The enterprise technology landscape is rapidly being reshaped by the evolution of AI. Autonomous systems, intelligent content platforms, and AI-pow
October 10, 2025
Gemini: Google’s Update to Stop OpenAI
By Jim Lundy Gemini: Google's Update to Stop OpenAI The enterprise AI battlefield has a new major contender with the launch of Google's Gemini Enterprise. With pricing set to directly challenge Microsoft 36
OpenAI’s AgentKit Aims to Dominate the Market
By Jim Lundy OpenAI's AgentKit Aims to Dominate the Market The race to build and deploy intelligent AI agents is heating up significantly. While the concept isn't new, the tools to build them have bee
October 8, 2025
Fake AI Generated Videos Deluge Social Media; Sora 2 Release
Fake AI Generated Videos Deluge Social Media; Sora 2 Release There is a sudden and dramatic surge of synthetic content on every social media platform, frequently appearing without watermarks or disclosure tags, th
MuleSoft Agent Fabric Centralizes AI Orchestration and Governance
By Betsy Burton MuleSoft Agent Fabric Centralizes AI Orchestration and Governance Salesforce recently announced the launch of MuleSoft Agent Fabric, which is designed to manage and secure the rapidly expanding
October 5, 2025
Aragon vs. Gartner: The Fight for Future Insights
By Jim Lundy Aragon vs. Gartner: The Fight for Future Insights In a crowded market for technology research and advisory, it can be difficult to distinguish one firm from another. Many enterprises default
Agentic Commerce: The Google vs. OpenAI Battle
By Jim Lundy Agentic Commerce: Google and OpenAI on a Collision Course The race to define the operating system for AI is expanding into a new, critical territory: commerce. Just two weeks after Google annou
September 30, 2025
Agentic Business Orchestration: Nintex New Business Strategy
Agentic Business Orchestration: Nintex New Business Strategy September 24, 2025, Nintex unveiled its new strategic direction, Agentic Business Orchestration,. This announcement marks a significant evolution fo
Sora 2: OpenAI’s Bold Move Into Social Media
By Adam Pease Sora 2: OpenAI's Bold Move Into Social Media Sora 2 is here. The generative AI race continues to accelerate, and OpenAI’s latest release underscores just how quickly multimedia capabilities are evolvi
AI Agent Innovations: Hot From WebexOne
AI Agent Innovations: Hot From WebexOne 2025 I am attending Cisco WebexOne here in San Diego, and the conference center is buzzing with AI-enabled workplace and CX-focused AI Agent innovation . Today, Cisco un
Contentsquare Automates Analytics with AI Agent
By Jim Lundy Contentsquare Automates Analytics with AI Agent For years, the promise of digital analytics has been hampered by a single, persistent problem: data overload. Following the introduction
Shopify Unlocks Conversational Commerce with OpenAI
By Jim Lundy Shopify Unlocks Conversational Commerce with OpenAI The way consumers discover and purchase products is in a constant state of flux, moving from physical stores to web browsers
September 26, 2025
DeepSeek’s New Model Shows Promise and Problems
By Jim Lundy and Adam Pease DeepSeek's New Model Shows Promise and Problems The pace of innovation in artificial intelligence continues to accelerate, with new and updated models being relea