May 30, 2019
Author: Jim Lundy
May 21, 2019
HP Strikes Back: Former Autonomy CFO Sentenced to Jail
by Jim Lundy It is a story you just can't make up. Former Autonomy CFO Sushovan Hussain was convicted in US Federal Court in San Francisco for fraud related to Autonomy's financial practices, fined $4 million, and sente
May 9, 2019
Bigtincan Genie Sales Assistant Will Challenge Salesforce
by Jim Lundy We are in the era of shifting from chatbots to real assistants—clearly evident yesterday at Google I/O 19. However, this week in sales, sales engagement platform (SEP) provider Bigtincan launched Genie, a
April 26, 2019
Inkling Gains Momentum as Demand for Interactive Content Grows
By Jim Lundy Back in the day, when I worked on the Hillview Campus at Xerox Parc, the discussion was about virtual documents that could display and render just about anything. Jump ahead to 2019 and there are very few w
April 23, 2019
Intel 5G Debacle Drove Apple to Cut a Deal with Qualcomm
By Jim Lundy This wasn't the way Apple thought things would work out relative to Qualcomm. 5G is coming like a freight train and there are few suppliers that will have a 5G cellular modem ready for Apple's iPhones. Appl
April 18, 2019
Google G Suite Momentum And Three New Features You Need
By Jim Lundy Aragon Research attended Google's Cloud Next event last week where customers discussed their shift from Microsoft Office 365 to Google G Suite. Momentum has been building with more firms shifting to G Suite
April 17, 2019
Google Makes AI Model Development a Must Have for the Enterprise
by Jim Lundy View a PDF of this First Cut. Summary: Google announced over 25 new artificial intelligence (AI) offerings, that included an AI platform offering, on-premise AI capabilities, and a full content analyti
April 12, 2019
People.ai Shifts to AI-Based Revenue Intelligence
by Jim Lundy and Samra Anees On March 18, People.ai announced its AI-based Revenue Intelligence System (RIS), which codifies and brands its mission and what it has been doing for its customers. This blog discusses some
April 2, 2019
Zoom Powers Up for 2019 IPO And Puts UCC Industry On Notice
By Jim Lundy Zoom filed for its IPO last week and the S-1 Document left no stone unturned. While there have been many IPOs for voice-focused providers, Zoom is one of the few video conferencing providers to go public
March 25, 2019
Enterprise Connect in Three Words: Cloud, UCC, and Contact Center
By Jim Lundy This year marked my twelfth year at Enterprise Connect (#EC19)—and this was one of the best when it comes to innovation and market success. There is one reason for it and it is called cloud and SaaS-bas
March 22, 2019
Nintex Dives into RPA with the Purchase of EnableSoft
By Jim Lundy Nintex announced its second acquisition in a year—it is buying robotic process automation (RPA) provider EnableSoft. This is a strong move by Nintex and positions it well in a growing market. Nintex
March 14, 2019
UCC Wars: LogMeIn Strikes Back at Zoom With New GoToConnect Platform
By Jim Lundy The unified communications and collaboration (UCC) wars are not about to end anytime soon. This week, LogMeIn announced its new flagship GoToConnect platform that makes it a complete UCC offering. GoToConne
March 1, 2019
ServiceMax Disrupts the Service Cloud Market Buys Zinc
By Jim Lundy While others have tried, this week ServiceMax disrupted the service market by taking a leap and buying Team Collaboration provider Zinc. Zinc provides Team Collaboration capabilities similar to Slack and Mi
February 21, 2019
Sales Coaching and Learning Will Challenge Corporate Learning Market
By Jim Lundy On February 21st, 2019 we published our first evaluation of sales coaching and learning providers. Nearly all of the providers in this market are separate and distinct from LMS providers, which we often ref
February 13, 2019
LinkedIn Copies Facebook with Live Video
by Jim Lundy LinkedIn announced the beta of its live video feature, LinkedIn Live, which will allow users to live broadcast events or to simply share videos. This blog examines this move—which most consider a late mov
February 4, 2019
Why Did the U.S. Government Indict Huawei?
by Jim Lundy The truth is chasing Huawei and on January 29th, the U.S. federal government indicted Huawei on 29 counts for lying about its financial dealings with Iran and for stealing designs for a robot arm from T-Mob
January 29, 2019
Dropbox Buys HelloSign; Moves Beyond Cloud Content Management Into DTM
by Jim Lundy and Samra Anees View a PDF of this First Cut. Summary: Dropbox announced its intent to buy HelloSign, enabling Dropbox to expand outside of cloud content management by offering a complete digital transac
January 24, 2019
Cyber war Flashback: the Huawei Hacks of Cisco and Nortel
by Jim Lundy Huawei is under fire and has been accused by many of being a spy for its home country of China. This week, Huawei increased its PR game by claiming that no one can prove that it is spying for China. However
Nintex Launches Nintex Sign to Streamline DTM Journeys
by Jim Lundy View a PDF of this First Cut. Summary: Nintex announced its own eSignature solution, Nintex Sign, which is powered by Adobe Sign. This move enables Nintex to offer a complete digital transaction manageme
January 18, 2019