Chief Executive Officer
A CEO's Role in the Digital Business Era
The chief executive officer is at the helm of the enterprise, working to better the experience of customers, stockholders, employees, and partners alike.
Today, it is vital that CEOs and their teams have an acute awareness of new technology and new markets, in order to plan for digital transformation, execute their digital business strategy, and outpace their competition. We help executives address issues such as:
- How do I align going digital with business outcomes?
- What are the technologies my competitors are leveraging that my enterprise is not?
- How can I overcome organizational resistance to change?
The Aragon Research Globe for Sales Engagement Platforms, 2019
The market for SEPs continues to grow as sales teams demand easier, faster, and better ways to sell. This research note overviews the major trends and technologies driving this shift.
The Aragon Research Visual Forecast for Unified Communications, 2017-2023
In the UCC space, Aragon forecasts that there will be increased market consolidation over the next several years, driven by the need for integrated UCC capabilities.
The Aragon Research Globe for Digital Business Platforms, 2018
This research dives into new and emerging digital solutions—offered through digital business platforms—that will include strong IoT, edge computing, and mobile experience support.
The Next AI Frontier: From Chatbots to Perceptive Input and Emotive Output
As chatbots rapidly become more sophisticated and expand their capabilities, this research note defines AI chatbots and discusses the technologies driving their evolution.
Technology Providers Must Make Climate Change A Core Focus
Analysts Betsy Burton and Jim Lundy explore what technology and service providers (TSPs) can do to help their customers respond to and navigate the challenges brought on by climate change.
Digital Wars: FedEx Stops Amazon Deliveries
Amazon is challenging FedEx by increasing its native delivery capabilities. Jim Lundy discusses the new war for eCommerce and the overall war that all enterprises face in a digital era.
The Next Evolution in Customer Experience (CX)