October 1, 2019
Dropbox Challenges Google and Microsoft with Spaces
by Jim Lundy The race to the next generation digital workplace is on and last week Dropbox staked its claim. With the announcement of Dropbox Spaces, Dropbox is no longer just a cloud content management offering. In fac
September 27, 2019
Nintex Makes Workflow Generation Automatic
by Jim Lundy The race to automate the enterprise is on and while robotic process automation (RPA) is the rage, there is still a need to generate custom workflows that are tied to processes. This week, Nintex announced a
September 24, 2019
Top 4 Takeaways from Oracle OpenWorld 2019
by Samra Anees Last week, I had the opportunity to attend Oracle OpenWorld 2019 in San Francisco. There were a lot of announcements made, but the key takeaways were Oracle's shift to Conversational AI, its database wars
Google Introduces Video Search
by Samra Anees On September 17th, Google announced via a blog post that it is introducing the ability to search for key moments in videos. This ties into what Aragon calls Image and Video Analytics and the overall trend
September 19, 2019
Protect Yourself; Define Your Information Privacy Strategy
By Betsy Burton I have been having a lot of conversations with vendors, end-users and consumers about data privacy and ethics. Many are feeling the gradual erosion of privacy while also feeling the tug of the benefits a
September 18, 2019
Database Wars: Oracle Chairman Larry Ellison Challenges Amazon AWS
by Jim Lundy It started out last year at AWS reinvent: Amazon stated that enterprises could not wait to leave Oracle. Yesterday, Amazon got its response and it was right from the mouth of Oracle Chairman and CTO Larry E
September 16, 2019
SF Transform Tour 2019 Recap
By Calvin Smith On Wednesday, September 11th, Aragon Research hosted our third stop on the Transform Tour. The evening’s event was held at the Wayfare Tavern in San Francisco, CA. Aragon CEO Jim Lundy kicked thin
September 11, 2019
Using Metrics To Measure The Business Value of Your Investments
by Betsy Burton and Samra Anees One of the issues that continues to elude many business and technology leaders is defining effective performance metrics that demonstrate the business value of investments. In fact, we fi
September 10, 2019
AppZen Raises $50 Million in Funding for AI Auditing
by Samra Anees AppZen, a San Jose based AI company, announced today that it closed a $50 million Series C round of funding, after having raised $35 million less than a year ago and bringing its total funding to over $10
August 30, 2019
Cisco Announces Intent to Acquire CloudCherry
by Samra Anees On August 26th, Cisco announced its intent to acquire Customer Experience Management provider CloudCherry to enhance its Contact Center portfolio. CloudCherry's offerings include customer journey mapping,
August 28, 2019
Digital Wars: FedEx Stops Amazon Deliveries
by Jim Lundy Amazon first challenged Walmart—the largest retailer in the world—and now it is challenging FedEx by increasing its native delivery capabilities, particularly for the last few miles of delivery. FedEx s
August 22, 2019
What Is Business Transformation?
by Betsy Burton One of the most common questions we hear from technology providers and end-user organizations is about business transformation. Whether they are seeking to transform their own business or provide solutions
August 21, 2019
How CIOs Can Prevent Negative Business Engagement
by Betsy Burton I’ve been reading a few posts recently from CIOs and enterprise architects regarding their role in their organization. A few have commented that they equate their role as business or technology leaders t![[Infographic] The Growing Need For Digital Ethicists](https://aragonresearch.com/wp-content/uploads/2019/08/Infographic-The-Growing-Need-For-Digital-Ethicists-1.png "[Infographic] The Growing Need For Digital Ethicists 34")
August 20, 2019
[Infographic] The Growing Need For Digital Ethicists
Companies have always faced ethical dilemmas, but with recent digital transformation in many aspects of business, the role of a Digital Ethicist is on the rise as a way to monitor ethical decisions and weigh the impacts of
Facebook Takes Steps Towards User Privacy
by Samra Anees This week, Facebook announced its intent to start rolling out a new privacy feature called Off-Facebook Activity that allows users to view and turn off their off-Facebook activity, which would no longer a
Intermedia Acquires Cloud Contact Center Provider Telax
by Jim Lundy The demand for collaboration and contact center technologies is only growing. Last week, on August 12th, 2019, unified communications as a service and business cloud email provider Intermedia announced the
August 15, 2019
Why Your Organization Needs A Digital Ethicist
by Betsy Burton Do you know who is making the tough ethical calls in your organization? The answer is everyone. As emerging technologies begin to go mainstream, they're enabling people across your organization to do thin
August 14, 2019
Conversational AI Provider Uniphore Raises $51 Million in Funding
by Samra Anees Uniphore, a conversational AI provider, just raised $51 million in a Series C round funding, hitting a new milestone in the conversational AI space. This blog explores Uniphore's solutions and the consoli
August 9, 2019