May 9, 2019
Bigtincan Genie Sales Assistant Will Challenge Salesforce
by Jim Lundy We are in the era of shifting from chatbots to real assistants—clearly evident yesterday at Google I/O 19. However, this week in sales, sales engagement platform (SEP) provider Bigtincan launched Genie, a
May 6, 2019
Transform Tour Boston Recap
By Calvin Smith The Transform Tour continued on Thursday, May 2nd where we held our second stop in Boston, MA at the Bostonian Hotel. The briefing featured two analyst presentations (VP of Research Betsy Burton & CE
May 3, 2019
The Missing Focus on User Privacy Issues
by Ken Dulaney The constant drumbeat about protecting one’s privacy solves only part of the problem if it solves any of the issues at all. The act by individuals trying to protect their privacy is a futile act of sear
Google is Launching Its Duplex-Based Phone Operator for Small Businesses
By Samra Anees In March, Google announced that Google Duplex was rolling out; now, Google announces CallJoy, a small business phone that leverages Duplex capabilities to drive efficiency in small businesses. Google's Ca
April 30, 2019
What You Need to Know About Customer Revenue Optimization
By Calvin Smith Aragon Research just published a press release announcing our predictions for the future of customer revenue optimization. So, what is this new market, exactly? What can it do for your sales teams?
April 29, 2019
My Day at Google Next ’19
By Calvin Smith It started with an hour train ride from San Jose Dideron to 4th Street Station, San Francisco. Filled with an appropriate amount of excitement, I was about to attend my first Google Next event. As I pull
April 26, 2019
Inkling Gains Momentum as Demand for Interactive Content Grows
By Jim Lundy Back in the day, when I worked on the Hillview Campus at Xerox Parc, the discussion was about virtual documents that could display and render just about anything. Jump ahead to 2019 and there are very few w
April 25, 2019
Are We Turning Off Our Brains in Favor of Emerging IT?
by Betsy Burton We had a very interesting discussion today in the Aragon research meeting that got me thinking about how much have we or should we be depending on information-based emerging technologies (such as AI, pre
April 24, 2019
Samsung Delays Launch of Galaxy Fold Indefinitely, Days Before Release
by Samra Anees When Samsung announced the Samsung Galaxy Fold, there was a lot of hype around it because it was the first foldable phone to launch in the U.S. and an impressive feat of engineering; however, days before
April 23, 2019
Intel 5G Debacle Drove Apple to Cut a Deal with Qualcomm
By Jim Lundy This wasn't the way Apple thought things would work out relative to Qualcomm. 5G is coming like a freight train and there are few suppliers that will have a 5G cellular modem ready for Apple's iPhones. Appl
April 18, 2019
Google G Suite Momentum And Three New Features You Need
By Jim Lundy Aragon Research attended Google's Cloud Next event last week where customers discussed their shift from Microsoft Office 365 to Google G Suite. Momentum has been building with more firms shifting to G Suite
3 Key Fundamentals of Building A Brand
By Calvin Smith Last week, I had the pleasure of attending a public relations and marketing panelist discussion in San Francisco. The topic of discussion was centered around improving your pitches by being more creative
April 17, 2019
Google Makes AI Model Development a Must Have for the Enterprise
by Jim Lundy View a PDF of this First Cut. Summary: Google announced over 25 new artificial intelligence (AI) offerings, that included an AI platform offering, on-premise AI capabilities, and a full content analyti
Recap: Transform Tour Bay Area 2019
By Calvin Smith Yesterday, we kicked off our very first Transform Tour event of 2019! The Transform Tour Bay Area was held at the beautiful Pullman Hotel in Redwood City, CA. It consisted of two analyst presentations an
April 12, 2019
People.ai Shifts to AI-Based Revenue Intelligence
by Jim Lundy and Samra Anees On March 18, People.ai announced its AI-based Revenue Intelligence System (RIS), which codifies and brands its mission and what it has been doing for its customers. This blog discusses some
April 8, 2019
Cloud Transformation and Modernization Are Not Business Transformation
by Betsy Burton This week I attended Google Cloud's analyst briefing as part of GoogleNext 2019. What struck me is that end-users and technology providers seem to conflate business transformation and cloud transformatio
DocuSign Invests $15M in Seal Software: DA Poised to Go Mainstream
by Samra Anees DocuSign announced on March 28th that it is investing $15 million in Seal Software, furthering its relationship with the document and contract analytics firm. This blog explores this partnership and inve
April 2, 2019
Zoom Powers Up for 2019 IPO And Puts UCC Industry On Notice
By Jim Lundy Zoom filed for its IPO last week and the S-1 Document left no stone unturned. While there have been many IPOs for voice-focused providers, Zoom is one of the few video conferencing providers to go public
March 27, 2019