November 9, 2018
November 8, 2018
The Return of the MacBook Air: Retina Edition
by Jim Lundy After years of speculation by the press, Apple finally did a major refresh to the MacBook Air, the machine that spawned the super thin laptop era. While there are many laptops that look like the MacBook Air
November 6, 2018
[Vlog] Domino V10: First Impressions
Produced by Adrian Bowles, PhD This video blog highlights AI Analyst Adrian Bowles' first impressions of IBM's Domino V10. Adrian interviews Dawn Herndon and Drew Birnbaum to discuss Domino's impact and why it was so rMAPs: The Essential Automation Tool You’ve Never Heard Of
by Nicole Speciale A Market in Transition Enterprise growth is a catch-22 for business communications: while regular correspondence is essential for scaling a business, it becomes more challenging to organize and coordin![[Infographic] Better B2B Meeting Management with MAPS](https://aragonresearch.com/wp-content/uploads/2018/11/Infographic-Better-B2B-Meeting-Management-with-MAPS.png "[Infographic] Better B2B Meeting Management with MAPs 20")
[Infographic] Better B2B Meeting Management with MAPs
Successfully scheduling, conducting, and evaluating strategic B2B meetings is often the first hurdle in advancing the sales process or improving the customer journey. However, our current calendar and meeting processes—w
November 5, 2018
Teach Your Children Well and Your AI System Not to Listen to Strangers
by Adrian Bowles, PhD Creating a machine learning-based application to evaluate data and make recommendations is a lot like the job of a parent teaching their children. The application, like the child, has an aptitude oSeven Questions with IBM’s Inhi Suh
Welcome back to our Women in Tech blog series! As you may know, Aragon is gearing up for its second annual Women in Technology (WIT) Awards, so we are highlighting the extensive contributions of last year’s winners.Thoughts on IBM’s Trust and Transparency Capabilities for AI
by Adrian Bowles In his recent blog It’s Time to Start Breaking Open the Black Box of AI (9/19/2018), Ruchir Puri, Chief Architect, IBM Watson and IBM Fellow, asserts: “It’s time to start breaking open the blacNine Questions with Hanson Bridgett’s Teresa Pahl
Welcome back to our Women in Tech blog series! As you may know, Aragon is gearing up for its second annual Women in Technology (WIT) Awards, so we are highlighting the extensive contributions of last year's winners. T
November 2, 2018
Seven Questions with Five9’s Niki Hall
Welcome back to our Women in Tech blog series! As you may know, Aragon is gearing up for its second annual Women in Technology (WIT) Awards, so we are highlighting the extensive contributions of last year's winners. T
November 1, 2018
Are You Ready for AI?
by Adrian Bowles As an AI analyst, the question I hear most is, “Is AI ready for primetime?” My default answer is, “Yes. AI is ready, but are you ready?” Of course, this is a gross simplification, so let’s go
October 31, 2018
For Best Results, Balance CRM and CJM
by Jim Sinur Customer relationship management (CRM) and customer journey mapping (CJM) have very different goals that determine their application. The problem, however, is that there is built-in goal conflict since CRM
October 30, 2018
Seven Questions with Google’s Regina Hoshimi
Welcome back to our Women in Tech blog series! As you may know, Aragon is gearing up for its second annual Women in Technology (WIT) Awards, so we are highlighting the extensive contributions of last year's winners. TFive Questions with Symantec’s Sheila Jordan
Welcome back to our Women in Tech blog series! As you may know, Aragon is gearing up for its second annual Women in Technology (WIT) Awards, so we are highlighting the extensive contributions of last year's winners. T
October 29, 2018
People.ai and the Race to Build the Intelligent Enterprise
by Jim Lundy One of the most talked-about technologies in Silicon Valley today is artificial intelligence. After the term AI is uttered, the question usually follows: "How do we leverage AI?" One of the start-ups in
October 19, 2018
Team Collaboration: What It Is and Why It Is Growing Rapidly
by Jim Lundy Today, I proposed on Twitter that team collaboration is the new common term for describing mobile messaging. We are at a tipping point in the shift from email to messaging, so it is important that there isWhat’s New with Adobe’s Scan App? Machine Learning, GDPR, and More
by Nicole Speciale On June 18th, 2018, Adobe announced new features for its Adobe Document Cloud, which offers app-based conversion and processing of PDF documents. Adobe Scan, powered by machine learning, offers impr
October 17, 2018
Zoom Finds Its Voice as It Expands Into UCC
by Jim Lundy I attended Zoomtopia, Zoom's second annual customer conference in San Jose, last week. The event had a lot of buzz surrounding it and attracted some notable attendees. One that struck me was Peter Gassner,
October 11, 2018