July 3, 2019
[Infographic] The Importance of Intelligent Content Analytics
Today, enterprises are leaving the enterprise content management (ECM) era that focused on storing/managing data and shifting towards extracting information from their content with intelligent content analytics (ICA). ICA[Infographic] Customer Revenue Optimization
Customer Revenue Optimization (CRO) is an emerging category that can take your sales processes and outcomes to the next level. It automates the selling process and results in more deals and increased revenue for your sales
July 1, 2019
[Infographic] Enterprise Security
Today, cyber attacks are getting increasingly worse and enterprises need to ensure that there are reliable and effective security measures in place. As political tensions continue to rise within the U.S., the potential inc
June 28, 2019
Workplace Security And The Role of Video Analytics
HR and Security leaders should adopt video analytics to add an extra layer of safety and security in their workplace. by Jim Lundy There was an unfortunate tragedy in Morgan Hill, CA this week: a shooting at a Ford[Infographic] Cryptocurrency
Cryptocurrency is on the rise as more people become familiar with it and more providers incorporate it into their platforms. The digital currency has several clear benefits for the every-day user, yet still faces scrutinyCan Facebook Be Trusted In the Enterprise After Spying On Teens?
by Jim Lundy As reported widely by TechCrunch earlier this year, Facebook announced that it was ending its practice of using its VPN Tool Onavo to spy on teenagers. This came after Apple forced the issue by revoking the
June 26, 2019
Digital Platform Market Bifurcates Into DBP and Solution
by Betsy Burton As Jim Lundy and I have started working toward an update to our Digital Business Platform Globe, we are finding that most technology providers say that they have some form of a “digital platform.” Th
June 25, 2019
Business Leaders Should Be Wary Of Crowdsourced Technology Reviews
by Jim Lundy In 2016, I was approached by an employee of crowdsourced review site G2 Crowd asking me to do a paid review for some software offerings. I declined and posted the invite on LinkedIn. Since that time, a numb[Infographic] Team Collaboration in 2019
Team collaboration has become a key component of the digital workplace landscape. It combines cross-platform synchronous and asynchronous interaction modes with elements of collaboration infrastructure that may be mobile-f
June 21, 2019
[Infographic] Understanding Enterprise Architecture
Enterprise architecture (EA) has emerged as a critical discipline which helps enterprises align their assets with their business strategy. EA bridges the gap between strategy and execution by delivering business outcome-fo[Infographic] Global Mobility Management
Today, enterprises are often faced with the challenging reality of the global economy, where talents and opportunities have transcended beyond country borders. The current and traditional processes are highly frustrating,Do You Know Where Your Face Is Going?
by Emily Tran What is the line between using technology to make our society secure without living in a security state? Have we already crossed it with facial recognition? San Francisco, one of the most tech-friendlyA Critical Look at The US Artificial Intelligence Initiative Act
by Adrian Bowles In May, US Senators Heinrich (D-NM), Portman (R-OH), and Schatz (D-HI) introduced a bill–S. 1558 The Artificial Intelligence Initiative Act–proposing a national strategy for AI with a $2.2 Billion iActivision Blizzard Games CTO: Stop the Bad Guys with Trust Circles
by Jim Lundy At the first annual Fuze Flex Summit on June 5th, I interviewed Pavel Murnikov, the CTO of Activision Blizzard Games. His 100 person team helps to ensure the safety and security of the overload online profeAragon/RingCentral Podcast: Interview with Jim Lundy and Neha Mirchandani about Customer and Employee Engagement
(Aragon Live Podcast) – In this episode, RingCentral's Neha Mirchandani, and Jim Lundy, CEO and Lead Analyst at Aragon Research, discuss how to incorporate customer engagement and employee engagement.Are Mergers And Acquisitions In the Tech Sector Stifling Innovation?
by Adrian Bowles With all the mergers and acquisitions (M&A) in the tech sector recently, I think it is important to consider the impact of M&A on innovation. In the US, acquisitions are regulated in order to pr
June 20, 2019
Facebook’s Cryptocurrency, Libra, and Its Potential Effects
by Kalyn Stockman Between instant access to communication and networking, the dozens of business-focused tools, live streaming videos, smartphone integration, and hundreds of other features, what doesn’t Facebook offe
June 14, 2019
Avaya ENGAGE Latin America’s Theme: Shifting to the ICC
by Ken Dulaney My attendance at the recent Latin America Avaya ENGAGE conference held in Mexico City gave me a chance to revisit the company’s strategy and execution against that strategy to date. Attendance was solid
June 12, 2019