CIOs and IT Directors need to keep the enterprise operating in a secure manner while also helping the enterprise to go digital. The challenge is to leverage technologies that can automate legacy processes or reinvent them in a completely new digital approach. Our research for CIOs and their teams is focused on providing insights on trends in emerging technologies and the best practices of how to put them to work in the digital business era. Some of the key issues we address include:

  • How can enterprises leverage new technologies, such as Machine Learning, to update existing applications?
  • What are the best practices for shifting to a digital business approach?
  • How should enterprises balance new best of breed applications vs. platforms offered by large technology providers?

CIO and IT Executives

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CIO and IT Research

Four AI Trends and Predictions for 2018

Four AI Trends and Predictions for 2018
January 26, 2018

Summary: Looking at the five-year horizon for AI and Cognitive Computing, we see more investment in basic research, applications, and hardware to support software advances. In this research note, we identify four AI trends and offer predictions for each. Read More >

Natural Language Generation: An AI Frontier

Natural Language Generation: An AI Frontier
October 17, 2017

Summary: As consumers become accustomed to simple conversational interfaces, developers are turning to modern AI Natural Language Processing technologies to deliver more robust conversational and content generation systems. This research note defines NLG, its relationship to AI, and its applications in the emerging market. Read More >

Predictions for Business Process Management (BPM), 2018

Predictions for Business Process Management (BPM), 2018
January 5, 2018

Summary: For 2018, process will be integral and will require a business model that leverages its full capabilities in new ways. In the new digital era, constituent journeys are the important processes even though other processes continue to support operations. Read More >

The Smart City Imperative: Opportunities for Action in 2018

The Smart City Imperative: Opportunities for Action in 2018
September 12, 2017

Summary: As the global population becomes more concentrated in urban areas, civic leaders need to plan ahead to provide effective solutions to density-related issues. From traffic congestion to infectious disease outbreaks, cities face challenges as they scale up. They also experience new opportunities. Read More >

CIO and IT Blogs

ai assists

How AI Augments Business and Consumer Roles
February 6, 2018

The topic of AI is met with both hype and fear, but the truth is that AI can have a significant impact on consumers, enterprises, and overall relationships. This blog is an overview of how AI assists us in our basic roles. Read More >

Artificial Intelligence in Manufacturing, Pharma, and Financial Services

Artificial Intelligence in Manufacturing, Pharma, and Financial Services
January 17, 2018

The challenge with AI is figuring out how to put it into practice inside your organization. This blog takes a look at two use cases for AI: automation and assistance. We look at three industries: manufacturing, pharma, and financial services. Read More >

Artificial Intelligence vs. Blockchain: Two Innovative Approaches to Digital Transaction Management

Artificial Intelligence vs. Blockchain: Two Innovative Approaches to Digital Transaction Management
January 26, 2018

This blog overviews how Artificial Intelligence and Blockchain provide two different approaches to Digital Transaction Management. Read More >

CX blog

Can Blockchain-Based KODAKOne Help Kodak Get Its Groove Back?
January 15, 2018

Kodak recently announced a new Blockchain currency called KODAKCoin, which is just part of the company’s bigger news: a new Digital Rights Management Platform for photographers called KODAKOne. Will these be the driving force behind Kodak’s comeback? Read More >

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