Director of Collaboration and UCC
Streamlining Workplace Collaboration
Facilitating collaboration in an ever-changing digital workplace can be a daunting task for a director of unified communications and collaboration (UCC).
In recent years, the collaboration application explosion has actually hindered productivity rather than enabled it. Business users have too many tools at their disposal to collaborate with their peers, who may be remote or on-the-go.
Minimizing context switching and streamlining work processes is a challenge that directors of collaboration are faced with, and our research profiles vendors that are offering solutions, which include digital work hubs, intelligent video rooms, and team collaboration platforms.
The Future of Workplace Communication
With the rise of mobility and cloud and the demand for more intelligent collaboration processes, it is imperative for end users and vendors alike to provide integrated business communications capabilities.
We help clients address the following issues:
- How can enterprises ensure privacy and security when it comes to their communications infrastructure?
- How should buyers evaluate best-of-breed applications versus all-in-one platforms?
- Which emerging capabilities should enterprises look to add to their arsenal?
10 Major Trends Impacting Communications & Collaboration
The State of Communications and Collaboration in 2019 and the Race to AI
The Aragon Research Globe for Team Collaboration, 2019
Team collaboration is on the rise and becoming a go-to element of modern digital work. The fourth annual Globe report examines 18 major providers in a market that is shifting its focus to automated collaboration methods.
The Aragon Research Globe for Web and Video Conferencing, 2o19
Enterprises need to look holistically at web and video conferencing offerings for quality, ease of use, and integration with other critical business applications. This research note evaluates 20 major providers.
Hot Vendors in Team Collaboration, 2018
Mobile messaging—or team collaboration—is challenging email as the first point of contact in the workplace due to the faster and more global workforce. This research note highlights three enterprise-focused team collaboration providers.
The Aragon Research Visual Forecast for Unified Communications, 2017-2023
We predict that there will be increased UCC market consolidation over the next several years, driven by the need for integrated communications and collaboration.
Zoom Powers Up for 2019 IPO And Puts UCC Industry On Notice
Zoom filed for its IPO last week and the S-1 Document left no stone unturned. Here are some of the key takeaways from its filing.
Cisco Launches Customer Journey Platform, Doubles Down for Contact Center
Cisco's new Customer Journey Platform (CJP) integrates automation and supports multi-channel communication with customers.
Google Enhances G Suite with AI: 3 Things You Should Know
The new G Suite enhancements improve work collaboration, communication, and security, and fit in well with the multimodal work approach most of us subscribe to daily.
Cisco Copies Microsoft by Rebranding Spark as Webex Teams
Cisco Spark, launched only three years ago, is being dumped. The mobile messaging service will be rebranded as Webex Teams.