Director of Collaboration and UCC
Facilitating collaboration in an ever-changing digital workplace can be overwhelming.
The collaboration application explosion has actually hindered productivity rather than enabled it. Business users have too many tools at their disposal to collaborate with their peers, who may be working remotely or on the go.
Minimizing context switching and streamlining work processes is a challenge that Directors of Collaboration are faced with. Our research profiles the vendors who are offering solutions to this challenge. One of these solutions that Directors of Collaboration should be aware of is the Digital Work Hub.
Collaboration and UCC Research
Summary: The market for communications and collaboration is in flux. Voice, video, and messaging communications and collaboration will drive the future of this market. Read More >
Hot Vendors in Digital Communications, 2017
September 6, 2017
Summary: The need to take traditional communications and collaboration capabilities, make them digital, and deliver them as part of an integrated business experience is what the market is asking for. Aragon identifies six Hot Vendors in Digital Communications. Read More >
The Aragon Research Globe for Web and Video Conferencing, 2017
December 6, 2017
Summary: This report examines 22 major providers in the market. As you consider these providers, keep in mind which capabilities and products best fit the required use cases that pertain to your enterprise or buying center. Read More >
Hot Vendors in Visual Collaboration, 2017
August 3, 2017
Summary: Video content is becoming a pervasive form of sharing information and enterprises have begun to make visual collaboration a priority. From collaborating on mobile devices and in real-time to digital whiteboards, visual collaboration providers offer a variety of tools. Read More >
Collaboration and UCC Blogs
Avaya Buys Spoken Communications and Dives Into Cloud
January 30, 2018
Avaya recently announced that it was acquiring Spoken Communications, a cloud contact center provider. This blog summarizes some of the key findings of the deal and the impact on Avaya and its customers. Read More >
Five9 Revenue Growth Milestone – Cloud at the Center
March 2, 2018
Part of the reason for the success at Five9 is the Cloud CC platform that has regular releases, a strong sales organization, and the overall market shift to cloud. Read More >