Streamlining Workplace Collaboration

Facilitating collaboration in an ever-changing digital workplace can be a daunting task for a director of unified communications and collaboration (UCC).

In recent years, the collaboration application explosion has actually hindered productivity rather than enabled it. Business users have too many tools at their disposal to collaborate with their peers, who may be remote or on-the-go.

Minimizing context switching and streamlining work processes is a challenge that directors of collaboration are faced with, and our research profiles vendors that are offering solutions, which include digital work hubs, intelligent video rooms, and team collaboration platforms.

The director of collaboration is focused on streamlining enterprise collaboration.
Workplace communication

The Future of Workplace Communication

With the rise of mobility and cloud and the demand for more intelligent collaboration processes, it is imperative for end users and vendors alike to provide integrated business communications capabilities.

We help clients address the following issues:

  • How can enterprises ensure privacy and security when it comes to their communications infrastructure?
  • How should buyers evaluate best-of-breed applications versus all-in-one platforms?
  • Which emerging capabilities should enterprises look to add to their arsenal?

 
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10 Major Trends Impacting Communications and Collaboration

Learn more about the key trends affecting the communications and collaboration market by reading the full infographic.

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The State of Communications and Collaboration in 2019 and the Race to AI

state of communications and collaboration 2019

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Collaboration and UCC Research

The Aragon Research Globe™ for Web and Video Conferencing, 2019

The Aragon Research Globe™ for Web and Video Conferencing, 2019
January 24, 2019

Summary: Enterprises need to look holistically at web and video conferencing offerings for quality, ease of use, and integration with other critical business applications. This research note evaluates 20 major providers. Read More >

The Aragon Research Visual Forecast for Unified Communications, 2017-2023

The Aragon Research Visual Forecast for Unified Communications, 2017-2023
October 4, 2018

Summary: Aragon forecasts that there will be increased UCC market consolidation over the next several years, driven by the need for integrated communications and collaboration capabilities. Read More >

Hot Vendors™ in Team Collaboration, 2018

Hot Vendors™ in Team Collaboration, 2018
October 19, 2018

Summary: Mobile messaging—what we refer to as team collaboration—is challenging email as the first point of contact in the workplace due to the faster and more global workforce. This research note highlights three enterprise-focused team collaboration providers. Read More >

The Aragon Research Technology Arc™ for Collaboration and Communications, 2018

The Aragon Research Technology Arc™ for Collaboration and Communications, 2018
August 27, 2018

Summary: Users are calling for increased integration so they are able to embed the full range of collaboration and communications capabilities into every phase of every business process. Read More >

Collaboration and UCC Blogs

zoom puts UCC industry on notice

Zoom Powers Up for 2019 IPO And Puts UCC Industry On Notice
April 2, 2019

Zoom filed for its IPO last week and the S-1 Document left no stone unturned. Here are some of the key takeaways from its filing. Read More >

Google Enhances G Suite with AI: 3 Things You Should Know

Google Enhances G Suite with AI: 3 Things You Should Know
April 30, 2018

The new G Suite enhancements improve work collaboration, communication, and security, and fit in well with the fast-paced, multimodal work approach most of us subscribe to daily. Read More >

Cisco Launches Customer Journey Platform, Doubles Down for Contact Center

Cisco Launches Customer Journey Platform, Doubles Down for Contact Center
May 1, 2018

First Cut: Cisco's new Customer Journey Platform (CJP) integrates automation and supports multi-channel communication with customers. Read More >

Cisco Copies Microsoft by Rebranding Spark as Webex Teams

Cisco Copies Microsoft by Rebranding Spark as Webex Teams
April 18, 2018

Cisco Spark, launched only three years ago, is being dumped. The mobile messaging service will be rebranded as Webex Teams. Read More >