Paula Quiroz, Author at Aragon Research

July 17, 2019

Seven Questions with Reltio’s Anastasia Zamyshlyaeva

Welcome back to our Women in Tech blog series, where we highlight notable and accomplished women in the technology sector. This interview is with with Anastasia Zamyshlyaeva, who won the 2018 Aragon Research Women in Te

[Infographic] Latest Trends In Digital Transaction Management

Digital transaction management (DTM) is growing as a category as businesses digitally transform. Some key benefits of DTM are that it helps to improve and simplify the customer journey, and makes business outcomes faster.

July 16, 2019

[Infographic] Latest Trends In Collaboration

With the rise of intelligence and automation, consumers and employers have an increased desire for better and faster collaboration methods. The combination of AI and the connected world has pushed enterprises to expect mor

July 10, 2019

[Infographic] Learning

The Learning Market is evolving to focus on employee engagement and ensuring that employees are trained and prepared for their specific roles and duties. This shift to content-based, digital learning benefits both the empl

July 9, 2019

[Infographic] Context-driven Customer Engagement

The emergence of customer experience management (CXM) was a significant step forward in how organizations work with and sell to their customers by understanding and managing all the ways their customers experience their in

July 8, 2019

Which Is Growing Faster: Customer Support Systems or Our Expectations?

by Kalyn Stockman I can think of many unpleasant experiences I, an everyday customer, have had with customer support systems. You know, the ones where you’re on hold for thirty minutes, receiving automated messages th

July 5, 2019

Digital Transformation In Financial Services: Putting Customers First

Today, customers want an interactive digital experience that is quick and seamless from beginning to end. That experience in the financial services sector should be no exception. by Emily Tran Enterprises have shift

July 3, 2019

[Infographic] The Importance of Intelligent Content Analytics

Today, enterprises are leaving the enterprise content management (ECM) era that focused on storing/managing data and shifting towards extracting information from their content with intelligent content analytics (ICA). ICA

[Infographic] Customer Revenue Optimization

Customer Revenue Optimization (CRO) is an emerging category that can take your sales processes and outcomes to the next level. It automates the selling process and results in more deals and increased revenue for your sales

July 1, 2019

[Infographic] Enterprise Security

Today, cyber attacks are getting increasingly worse and enterprises need to ensure that there are reliable and effective security measures in place. As political tensions continue to rise within the U.S., the potential inc

[Infographic] Understanding Cryptocurrency

June 28, 2019

[Infographic] Cryptocurrency

Cryptocurrency is on the rise as more people become familiar with it and more providers incorporate it into their platforms. The digital currency has several clear benefits for the every-day user, yet still faces scrutiny

June 25, 2019

[Infographic] Team Collaboration in 2019

Team collaboration has become a key component of the digital workplace landscape. It combines cross-platform synchronous and asynchronous interaction modes with elements of collaboration infrastructure that may be mobile-f

June 21, 2019

[Infographic] Global Mobility Management

Today, enterprises are often faced with the challenging reality of the global economy, where talents and opportunities have transcended beyond country borders. The current and traditional processes are highly frustrating,

Do You Know Where Your Face Is Going?

by Emily Tran What is the line between using technology to make our society secure without living in a security state? Have we already crossed it with facial recognition? San Francisco, one of the most tech-friendly

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June 20, 2019

Facebook’s Cryptocurrency, Libra, and Its Potential Effects

by Kalyn Stockman Between instant access to communication and networking, the dozens of business-focused tools, live streaming videos, smartphone integration, and hundreds of other features, what doesn’t Facebook offe

January 24, 2019

2019 Hot Vendors: 5 Hot Questions, Answered

by Katie Woodford We just wrapped up the end of the year honoring 2018’s Hot Vendor, Innovation, and Women in Tech award recipients at Transform 18, but it’s that time of year again to open this year’s Hot Vendor

January 17, 2019

Hot Vendor Throwback: A Look at 5 Key Categories from 2018

by Katie Woodford, featuring Aragon analyst insights In 2018, Aragon Research continued its tradition of honoring noteworthy, visionary, and innovative technology providers and published its sixth annual series of Hot V

December 19, 2018

A Year-End Celebration of Success: Aragon Transform 18

by Katie Woodford We did it! To all of our sponsors that helped make it happen, thank you. To all of our attendees that brought the insights, speeches, and the party, thank you. And to all of you that couldn't make i

November 15, 2018

Seven Questions with Amplience’s Morgan Kelleher

Welcome back to our Women in Tech blog series. As we gear up for our second annual Women in Technology (WIT) Awards, we're highlighting women in the technology sector who are role models, mentors, and key contributors to t

November 6, 2018

[Infographic] Better B2B Meeting Management with MAPs

Successfully scheduling, conducting, and evaluating strategic B2B meetings is often the first hurdle in advancing the sales process or improving the customer journey. However, our current calendar and meeting processes—w

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