May 4, 2020
Hot Vendors™ in Sales Enablement, 2020
Hot Vendors™ in Sales Enablement, 2020 Research Note /**/ Already a Client? Log in to view this research note. Become a Client Sign up to become a client. Summary Sales enablem
January 24, 2019
2019 Hot Vendors: 5 Hot Questions, Answered
by Katie Woodford We just wrapped up the end of the year honoring 2018’s Hot Vendor, Innovation, and Women in Tech award recipients at Transform 18, but it’s that time of year again to open this year’s Hot Vendor
January 17, 2019
Hot Vendor Throwback: A Look at 5 Key Categories from 2018
by Katie Woodford, featuring Aragon analyst insights In 2018, Aragon Research continued its tradition of honoring noteworthy, visionary, and innovative technology providers and published its sixth annual series of Hot V
September 12, 2018
Genesys G-Summit 2018: Innovation at the Front
by Nicole Speciale Last week, I attended the Genesys G-Summit in San Francisco. This year, the event combined presentations, performances, and panels to showcase Genesys’ approach and updates to its contact center pla
February 14, 2018
Customer Service in the Hot Seat
by Jim Sinur Never before has there been more pressure on customer service—the competition is fierce to acquire and retain customers, and poor customer service can be a surefire way to see them go. Platitude creat
January 16, 2018
The Top 5 Highlights from the 2017 Aragon Research Hot Vendor and Innovation Awards
by Patricia Lundy (Aragon Research) – After a year of preparation, the 2017 Aragon Research Hot Vendor and Innovation Awards Ceremony has come and gone. Now we're well into 2018, and already prepping for this year's
August 16, 2016
Hot Vendors in Big Data and Predictive Applications, 2016
Table of Contents IntroductionHot Vendors in Big Data and Predictive Applications, 2016Aragon AdvisoryBottom LinePages = 9 Hot Vendors in Big Data and Predictive Applications, 2016 Today, Big Data has become a weapon
July 20, 2016
Hot Vendors™
Hot Vendors™ Topics Artificial Intelligence AI Platforms and Architecture Generative AI Computer Vision Conversational AI Cloud Collaboration Content Management Content Experience Platforms Intelligent
January 2, 2024
Top Predictions for 2024 and Beyond
Top Predictions for 2024 and Beyond Aragon Research examines the future of technology, making key predictions in the areas of artificial intelligence, databases, copilots, and learning systems. Research Note /**/
October 26, 2023
Niki Hall Rejoins Five9 as Chief Marketing Officer
By Jim Lundy Niki Hall Rejoins Five9 as Chief Marketing Officer This is a story about returning to a place you know – that is in your backyard. This week Intelligent Contact Center provider, Five9 announc
December 19, 2022
Top Predictions for 2023 and Beyond
Top Predictions for 2023 and Beyond Research Note /**/ Already a Client? Log in to view this research note. Become a Client Sign up to become a client. Summary Aragon’s predictions for 2023 and the ne
September 19, 2022
The Aragon Research Globe™ for Unified Communications and Collaboration, 2022
The Aragon Research Globe ™ for Unified Communications and Collaboration, 2022 Leverage UC&C to Enhance Employee and Customer Experience Research Note /**/ Already a Client? Log in to view this research
July 26, 2022
The Aragon Research Globe™ for Intelligent Video Conferencing, 2022
The Aragon Research Globe™ for Intelligent Video Conferencing, 2022 Intelligent Video Platforms Are Here Research Note /**/ Already a Client? Log in to view this research note. Become a Client Sign up to bec
December 16, 2021
Aragon Research’s Top Work Predictions for 2022
Aragon Research’s Top Work Predictions for 2022 Examine these trends and adjust business plans accordingly Research Note /**/ Already a Client? Log in to view this research note. Become a Client Sign up to bAragon Research’s Top Business and Operations Predictions for 2022
Aragon Research’s Top Business and Operations Predictions for 2022 Examine these trends and adjust business plans accordingly Research Note /**/ Already a Client? Log in to view this research note. Become a
July 6, 2021
Transform 2021
Pre-Event Briefing New Reality for 2022: The Enterprise Becomes Intelligent Watch On Demand Guest Panel Think Differently: Winning Playbooks for 2022 Watch On Demand Awards Hot Vendo
May 26, 2021
The Aragon Research Globe™ for Digital Business Platforms, 2021
The Aragon Research Globe™ for Digital Business Platforms, 2021 Supporting New Digital Business Models with an AI-Enabled Integration Platform Research Note /**/ Already a Client? Log in to view this researc
April 22, 2021